Polk County Jail Photos & Videos

Polk County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Polk County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Polk County Jail:
Inmate's Full Name & Inmate ID#
Polk County Jail
1005 West Main Street, Suite 900
Balsam Lake, WI. 54810

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Do Inmates in Polk County Jail Make Phone Calls?

To receive phone calls from inmates in Polk County, or to assist them in making phone calls to other people, follow these steps:

• Polk County Jail uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Polk County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Polk County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Polk County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Communicate with an Polk County Jail Inmate by Mail and by Email

To mail or email an inmate in Polk County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Polk County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Polk County Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Polk County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Polk County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Polk County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Inmates Can Use a Tablet to Access Services at Polk County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Polk County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How Do You Visit an Inmate in Polk County Jail?

To visit an inmate in Polk County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Polk County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Polk County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Polk County follow these steps:
1.  Start by confirming that Polk County Jail's Video Visitation is working correctly by looking up Polk County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Polk County Jail, and then the inmate you wish to communicate with.

Other Polk County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Polk County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Polk County, can be found on our Visit Inmate Page.

Polk County Jail Phone: 715-485-8370

How to Deposit Money Online for an Inmate in Polk County

To deposit money online for an inmate in Polk County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Polk County.
• After registering and signing in, select 'Send Money Now'.
• Choose Wisconsin, then choose Polk County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Polk County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Polk County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Polk County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Polk County.