Phone: 304-267-0164
Physical Address:
900 Emmett Rousch Drive
Martinsburg, WV 25401
Other Jails and Prisons
To search for an inmate in the Vicki V. Douglas Juvenile Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 304-267-0164 for the information you are looking for.
Vicki V. Douglas Juvenile Center Inmate Search
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Vicki V. Douglas Juvenile Center, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
The Vicki V. Douglas Juvenile Center maintains an average of 23 offenders in custody on any given day. The Vicki V. Douglas Juvenile Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Berkeley County law enforcement agencies arrest and detain approximately 29,960 offenders.
⇓ Learn more ⇓ Show lessAfter being arrested, the offender is brought to the Vicki V. Douglas Juvenile Center for booking, which is the detailed process of identifying, classifying, deciding on charges, and whether the person will either be released on their own recognizance, allowed to be released on bail, or moved into the jail until their court date.
The first thing every newly arrested person must do is close their mouth. Everything an offender says may be used against them, so the best thing to do is remain silent when questioned about the arrest and what led to it.
These are the steps of booking someone into the Vicki V. Douglas Juvenile Center:
Booking can take as little as an hour, or up to 48 hours on a busy weekend or holiday evening, or if the offender is violent, wasted or generally uncooperative. If you have any questions about when you can pay an offender's bond and what the cost will be, call the facility at 304-267-0164.
When an offender is arrested and brought to the Vicki V. Douglas Juvenile Center in Martinsburg for booking, there are several outcomes after being processed.
1. The offender will be released with no bail, promising to return on a specific date to appear before a judge in either Municipal or Berkeley County Court.
2. The offender is ordered to remain in jail until their court date.
3. The offender is allowed to be released after paying a specified bond or bail. Call 304-267-0164 to get the exact amount.
The payment of an offender's bail or bond can take many shapes.
For detailed Frequently Asked Questions and Answers about the entire bail process in Berkeley County West Virginia, check out the Vicki V. Douglas Juvenile Center Bail Page.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Vicki V. Douglas Juvenile Center? What is the Schedule?
900 Emmett Rousch Drive
Martinsburg, WV 25401
304-267-0164
ON SITE VISITATION SCHEDULE - ALWAYS CALL 304-267-0164 TO CONFIRM VISITATION SCHEDULE!
DAY | TIMES |
SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
How it Works with GettingOut
1. Register an account.
2. Select Vicki V. Douglas Juvenile Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Berkeley County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Berkeley County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Vicki V. Douglas Juvenile Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Berkeley County follow these steps:
1. Start by confirming that Vicki V. Douglas Juvenile Center's Video Visitation is working correctly by looking up Berkeley County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Vicki V. Douglas Juvenile Center, and then the inmate you wish to communicate with.
Other Berkeley County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Vicki V. Douglas Juvenile Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Berkeley County, can be found on our Visit Inmate Page.
Vicki V. Douglas Juvenile Center Phone: 304-267-0164
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Vicki V. Douglas Juvenile Center?
How it Works with GettingOut
1. Register an account.
2. Select Vicki V. Douglas Juvenile Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Vicki V. Douglas Juvenile Center?
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby. The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.
3. Commissary money can also be added to an inmates account at any time using any of these methods online.
4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Vicki V. Douglas Juvenile Center?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Vicki V. Douglas Juvenile Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Vicki V. Douglas Juvenile Center, and what can I send them?
Postcards
The Vicki V. Douglas Juvenile Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Vicki V. Douglas Juvenile Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
900 Emmett Rousch Drive
Martinsburg, WV 25401
Legal Mail
Send all Legal Mail to this Address:
900 Emmett Rousch Drive
Martinsburg, WV 25401
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Vicki V. Douglas Juvenile Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Vicki V. Douglas Juvenile Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
900 Emmett Rousch Drive
Martinsburg, WV 25401
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Vicki V. Douglas Juvenile Center:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Vicki V. Douglas Juvenile Center West Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Vicki V. Douglas Juvenile Center mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Vicki V. Douglas Juvenile Center West Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Vicki V. Douglas Juvenile Center, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Vicki V. Douglas Juvenile Center using an Online Messaging Service?
Vicki V. Douglas Juvenile Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Vicki V. Douglas Juvenile Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Berkeley County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Vicki V. Douglas Juvenile Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Berkeley County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Vicki V. Douglas Juvenile Center have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Vicki V. Douglas Juvenile Center, such as:
- Free services are already available for use on the device at Vicki V. Douglas Juvenile Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Vicki V. Douglas Juvenile Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Vicki V. Douglas Juvenile Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Vicki V. Douglas Juvenile Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 304-267-0164 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Berkeley County?
What are the other Jails in the Neighboring Counties surrounding Berkeley County?
This facility, known as "Vicki V. Douglas Juvenile Center" is also known as West Virginia Division of Juvenile Services, y, Vicki V. Douglas Juvenile Ctr - Berkeley.