Franklin County Jail, WA Video Visitation

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Franklin County Jail

Address:
1016 North 4th Avenue
Pasco, WA 99301
Phone:
509-545-3549

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Franklin County Jail - Remotely or at the Jail

The Franklin County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Franklin County Jail is able to accomplish this is with Visitel remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Visitel.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on Visitel video visits and video messages, call the facility at 509-545-3549 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Video Visitation with Inmates

Franklin County Jail uses the services of Visitel for their Remote Video Visitation between inmates and their friends and family members.
Register and/or log in here:

VISITATION RULES

Each inmate is allowed only one visit per day.
Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
Visitation is limited to two adults and two children only.
In-house video visitation is available at no cost. A video visit last 15 minutes, therefore visitors will be allowed two video visits per day. Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
Off-site video visitation is available through http://secure.visitel.us for a fee. Off-site video visitation can be accessed from your home computer or cell phone and is unlimited, however it will only be accessed during the inmates free time.

Transaction Fees

If paying through an Automated IVR System: $6.95 per transaction
If paying through the Customer Portal Website: $3.95 per transaction
If paying with the assistance of a live operator: $6.95 per transaction
$0.50 a minute for remote video visitation
Free for onsite video visitation.
There is a $25.00 minimum for the first deposit.
No refunds can be given for remote video visitation visits

Remote Video Visiting an Inmate who is in the Franklin County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Franklin County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.