Wise County Jail

To search for an inmate in the Wise County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 940-627-5971 for the information you are looking for. You can also look up Criminal Court Cases in Wise County and anywhere in Texas.

Wise County Jail Inmate Search

The Wise County Jail maintains an average of 338 offenders in custody on any given day. The Wise County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Wise County law enforcement agencies arrest and detain approximately 6,760 offenders.

How Do You Visit an Inmate in the Wise County Jail? What is the Schedule?

Wise County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
200 Rook Ramsey Drive
Decatur, TX 76234
940-627-5971

• On-site Visits are free.
• Visits are 20 minutes.
• If you have to drive further than 100 miles, a 40 minute visit will be allowed.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week.
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.
• You must sign in 30 minutes prior to your scheduled visist.
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Wise County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Remote Visits with Jail ATM

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

Register for Remote Video Visitation with your inmate at the Wise County Jail by going here.

Once you register, choose the option for 'Video Calls' or Video Visists and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Wise County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Wise County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Wise County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Wise County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Wise County Jail?

Wise County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Remote Visits with Jail ATM

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

How Do You Deposit Money for an Inmate in the Wise County Jail?

There are three options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk for Correct Solutions Group in the lobby that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Wise County Jail uses a private company called Correct Solutions Group to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Make an Inmate Deposit over the Phone
Correct Solutions Group will accept deposits over the phone with a debit or credit card. Call 877-618-3516.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How Do Inmates in Wise County Jail Buy Phone Cards Online & Make Phone Calls?

To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:

• Wise County Jail uses the services of Correct Solutions Group.
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• Register with them online or call them at 877-618-3516. 
• Services for Wise County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Wise County Jail?

How Do Inmates in Wise County Jail Buy Phone Cards Online & Make Phone Calls?

To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:

• Wise County Jail uses the services of Correct Solutions Group.
• 
• Register with them online or call them at 877-618-3516. 
• Services for Wise County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

How do I Mail an Inmate in the Wise County Jail, and what can I send them?

Wise County Jail Inmate Mail Guidelines

Postcards
The Wise County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Wise County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Wise County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Wise County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234

Wise County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Wise County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Wise County Jail:
Inmate's Full Name & Inmate ID#
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

Can I purchase Commissary Online for an Inmate in the Wise County Jail, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

How Can I Communicate with an Inmate in the Wise County Jail using an Online Messaging Service?

How to Email an Inmate at Wise County Jail

Using Jail ATM Digital Messaging with an Inmate at Wise County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

Do Inmates in the Wise County Jail have Access to Tablets or Computers?

Wise County Jail now offers Jail ATM Tablet Rentals to their inmates.

Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.

The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.

All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Wise County Jail may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.

Tablet Services:

• Games – Play tested and approved games.
• Radio – Stream approved radio stations.
• Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
• Library – A large listing of books is found in the online library.
• Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
• Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
• Video Calling 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Wise County?