The Waller County Jail is a 225 bed jail in the city of Hempstead, Waller County, Texas. You can call them 24 hours a day for inmate information at 979-826-8282.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Texas State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 979-826-8282, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Waller County Jail at 979-826-8282 to get it.
Phone: 979-826-8282
Physical Address:
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Mailing Address (personal mail):
Inmate's Full Name & SO #, Cell location
Waller County Sheriff's Office
P.O. Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Other Jails and Prisons
To search for an inmate in the Waller County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 979-826-8282 for the information you are looking for. You can also look up Criminal Court Cases in Waller County and anywhere in Texas.
Waller County Jail Inmate Search
The Waller County Jail maintains an average of 225 offenders in custody on any given day. The Waller County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Waller County law enforcement agencies arrest and detain approximately 4,500 offenders.
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The Waller County Jail offers safe and secure housing for all offenders who are arrested and charged throughout Waller County.
The inmates are offenders arrested in Waller County that have recently been arrested for a felony or misdemeanor, are awaiting trial, or have been found guilty for their crime(s) and have been sentenced to one year or less.
The newly constructed 96,000 square foot jail has a rated capacity of 225 beds that can be expanded to 446 beds in the future. It also has temporary holding for an additional 40 inmates.
The mission of the Waller County Jail is to provide professional services, protect the community, and care for the safety and health of all of the residents within. It provides for all security needs and staff are able to provide basic information on any inmate at 979-826-8282, or it can be discovered online around the clock.
Alongside the meals provided by the kitchen, laundry provided by the laundry services, recreation activities and spaces, exercise time, full medical care and mental health services, inmates are also able to receive support from their family and their friends who are not incarcerated in any facility through the funding of their commissary, making phone calls, and with visits.
Commissary can be funded online which will allow them to purchase items such as snacks, additional clothing, activities, and hygiene supplies.
Phones are provided only during daytime hours and will be collect or prepaid, with mail also being provided.
Mail is sent to:
Inmate's Full Name & SO #, Cell location
Waller County Sheriff's Office
P.O. Box 247
Phoenix, MD 21131
... where it will be opened and inspected for contraband and the return address will be required, while soft cover books or other approved packages can be sent to:
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Visits are the last form of contact and they are available on Wednesday and Sunday 2:00pm-4:00pm and 8:00pm-10:00pm. Inmates are allowed two visits each week and these visits will be 20 minutes each, check in time for visitors is at least a half hour before the visit and be on the approved visiting list.
To find out if someone you know has been recently arrested and booked into the Waller County Jail, call the jail’s booking line at 979-826-8282.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Waller County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Waller County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Waller County and other Texas and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Waller County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Call 979-826-8282 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Waller County inmate locator.
How Do You Visit an Inmate in the Waller County Jail? What is the Schedule?
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
979-826-8282
Schedule Video Visits online with gettingout
| DAY | TIME |
| SUNDAY | 2:00PM - 4:00PM 8:00PM - 10:00PM |
| WEDNESDAY | 2:00PM - 4:00PM 8:00PM - 10:00PM |
| DAY | TIME |
| SUNDAY | 8:00 AM - 10:00PM |
| MONDAY | 8:00 AM - 10:00PM |
| TUESDAY | 8:00 AM - 10:00PM |
| WEDNESDAY | 8:00 AM - 10:00PM |
| THURSDAY | 8:00 AM - 10:00PM |
| FRIDAY | 8:00 AM - 10:00PM |
| SATURDAY | 8:00 AM - 10:00PM |
How it Works with GettingOut
1. Register an account.
2. Select Waller County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Waller County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Waller County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Waller County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Waller County follow these steps:
1. Start by confirming that Waller County Jail's Video Visitation is working correctly by looking up Waller County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Waller County Jail, and then the inmate you wish to communicate with.
Other Waller County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Waller County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Waller County, can be found on our Visit Inmate Page.
Waller County Jail Phone: 979-826-8282
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Waller County Jail?
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
979-826-8282
Schedule Video Visits online with gettingout
| DAY | TIME |
| SUNDAY | 2:00PM - 4:00PM 8:00PM - 10:00PM |
| WEDNESDAY | 2:00PM - 4:00PM 8:00PM - 10:00PM |
| DAY | TIME |
| SUNDAY | 8:00 AM - 10:00PM |
| MONDAY | 8:00 AM - 10:00PM |
| TUESDAY | 8:00 AM - 10:00PM |
| WEDNESDAY | 8:00 AM - 10:00PM |
| THURSDAY | 8:00 AM - 10:00PM |
| FRIDAY | 8:00 AM - 10:00PM |
| SATURDAY | 8:00 AM - 10:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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How Do You Deposit Money for an Inmate in the Waller County Jail?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Waller County Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Waller County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Waller County Jail?
To receive phone calls from inmates in Waller County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Waller County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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How do I Mail an Inmate in the Waller County Jail, and what can I send them?
Postcards
The Waller County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Waller County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO #, Cell location
Waller County Sheriff's Office
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Waller County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Waller County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Postcards
The Waller County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Waller County Jail also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO #, Cell location
Waller County Sheriff's Office
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Waller County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Waller County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO #, Cell location
Waller County Jail
100 Sheriff R. Glenn Smith Drive
Hempstead, TX 77445
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Waller County Jail, and what can I purchase?
To send commissary money to an inmate in Waller County Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Waller County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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How Can I Communicate with an Inmate in the Waller County Jail using an Online Messaging Service?
Waller County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Waller County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Waller County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Waller County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Waller County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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Do Inmates in the Waller County Jail have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Waller County Jail, such as:
- Free services are already available for use on the device at Waller County Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Waller County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Waller County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Waller County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-826-8282 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Waller County?
This facility, known as "Waller County Jail" is also known as Waller County Jail & Sheriff, Waller County Jail & Sheriff , Waller County Jail & Sheriff , Texas, Waller.
