Shelby County Jail

To search for an inmate in the Shelby County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 936-598-5601 for the information you are looking for. You can also look up Criminal Court Cases in Shelby County and anywhere in Texas.

Shelby County Jail Inmate Search

The Shelby County Jail maintains an average of 66 offenders in custody on any given day. The Shelby County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Shelby County law enforcement agencies arrest and detain approximately 1,320 offenders.

How Do You Visit an Inmate in the Shelby County Jail? What is the Schedule?

Shelby County Jail ON-SITE VISITATION SCHEDULE

100 Hurst Street
Center, TX 75935
936-598-5601

• Visits are 20 minutes.
• You must be on the inmate's visitor list.
• You must call 936-598-5601 in advance and make an appointment to visit.
• Inmates are allowed two visits per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 936-598-5601 TO CONFIRM VISITATION SCHEDULE!

Inmate Visitation

IMPORTANT - All remote visitation at the Shelby County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Shelby County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Shelby County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Shelby County Jail?

Shelby County Jail Inmate Visitation

IMPORTANT - All remote visitation at the Shelby County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Shelby County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Shelby County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

How Do You Deposit Money for an Inmate in the Shelby County Jail?

Depositing Money in an Inmate's Commissary Account at Shelby County Jail

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Shelby County Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 936-598-5601 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Shelby County Jail?

How to Make and Receive Phone Calls from an Inmate in Shelby County

To register and sign up for a phone account with City Tele Coin to communicate with your Shelby County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Shelby County Jail to call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Shelby County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

How do I Mail an Inmate in the Shelby County Jail, and what can I send them?

Shelby County Jail Inmate Mail Guidelines

Postcards
The Shelby County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Shelby County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Shelby County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Shelby County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

Shelby County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Shelby County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Shelby County Jail:
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

Can I purchase Commissary Online for an Inmate in the Shelby County Jail, and what can I purchase?

Depositing Money in an Inmate's Commissary Account at Shelby County Jail

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Shelby County Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & Inmate ID#
Shelby County Jail
100 Hurst Street
Center, TX 75935

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 936-598-5601 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

How Can I Communicate with an Inmate in the Shelby County Jail using an Online Messaging Service?

Shelby County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

How to Have Remote Video Visits and Email Communication with an Inmate in Shelby County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Shelby County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
• You can also send and receive secure messages and use them to make and receive phone calls with your Shelby County inmate.
• This is a fee based service.
• For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
• Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Shelby County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

Do Inmates in the Shelby County Jail have Access to Tablets or Computers?

Shelby County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

Shelby County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 936-598-5601 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Shelby County?