Located in Franklin, Robertson County, Texas, the Robertson County Jail is a 90-bed jail. You can call them 24 hours a day for inmate information at 979-828-3299.
This facility handles the booking and processing of offenders arrested for misdemeanors and felonies. Inmates remain in custody until they are either bonded out, released on recognizance, or held until their trial is settled.
The inmate search tool provides access to the jail's roster of those in custody.
Individuals sentenced to less than one year will serve their time here. Those sentenced to more than a year are transferred to either the Texas State Prison System or the Federal Bureau of Prisons.
This page offers detailed information on services such as the visitation schedule, inmate account funding, mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.
Save the inmate's jail ID or booking number for future communication needs. If it’s not available online, call Robertson County Jail at 979-828-3299 for assistance.
Phone: 979-828-3299
Physical Address:
1006 W US Hwy 79
Franklin, TX 77856
Mailing Address (personal mail):
Inmate's Full Name & Inmate SO#
Robertson County Jail, TX
PO Box 591
Longview, Texas 75606
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
Other Jails and Prisons
To search for an inmate in the Robertson County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 979-828-3299 for the information you are looking for. You can also look up Criminal Court Cases in Robertson County and anywhere in Texas.
Robertson County Jail Inmate Search
The Robertson County Jail maintains an average of 90 offenders in custody on any given day. The Robertson County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Robertson County law enforcement agencies arrest and detain approximately 1,800 offenders.
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The Robertson County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Robertson County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
The new 44,000 square foot, single story, off-white, dimensional concrete block facility, built in 2021, was constructed to serve various divisions including the Patrol Division, Investigation Division, 911 Emergency Dispatch Division, and the Jail Operations Division, as well as someone from the Texas Rangers, increasing the size of the jail from 48 to 92 beds, easily expandable to 144 beds when needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 979-828-3299, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Robertson County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visiting days and times on site are Wednesdays and Sundays, Males from 12:30Pm to 3:30PM, and females from 9:00AM to 11:00AM.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate SO#
Robertson County Jail, TX
PO Box 591
Longview, Texas 75606
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
After an arrest, individuals are transported to Robertson County Jail for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.
Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.
Here’s a breakdown of the booking steps at Robertson County Jail:
The booking process varies in duration, taking anywhere from an hour to 48 hours. For questions about an arrestee’s bond, call the facility at 979-828-3299.
When an individual is arrested and booked at Robertson County Jail in Franklin, the outcomes include:
1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 979-828-3299 for specific bail amounts.
Bail payments can be made in different ways.
For further information on posting bail in Robertson County, Texas, visit the Robertson County Jail Bail Information Page.
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How Do You Visit an Inmate in the Robertson County Jail? What is the Schedule?
1006 W US Hwy 79
Franklin, TX 77856
979-828-3299
ON SITE VISITATION SCHEDULE - ALWAYS CALL 979-828-3299 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY males |
12:30 p.m. to 3:30 p.m. |
| SUNDAY females |
9:00 a.m. to 11:00 a.m. |
| WEDNESDAY males |
12:30 p.m. to 3:30 p.m. |
| WEDNESDAY females |
9:00 a.m. to 11:00 a.m. |
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Robertson County Jail?
1006 W US Hwy 79
Franklin, TX 77856
979-828-3299
Schedule Video Visits online with NCIC
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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How Do You Deposit Money for an Inmate in the Robertson County Jail?
There are three choices for putting money on an inmate's books:
Choice 1 - Dropping Money at the Jail
Bring money to the jail in person.
Jail personnel will process the Inmate Account payment.
Robertson County Jail has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.
If you can't get your questions answered online call the Robertson County Jail at 979-828-3299.
Choice 2 - Deposit Inmate Money Online
Robertson County Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.
Choice 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call Robertson County Jail at 979-828-3299 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 979-828-3299 to ask facility personnel who to make the money order out to, and where to send it.
To purchase commissary for an inmate in Robertson County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Robertson County Jail?
To receive phone calls from an inmate in Robertson County follow these instructions:
Robertson County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Robertson County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Robertson County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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How do I Mail an Inmate in the Robertson County Jail, and what can I send them?
Postcards
The Robertson County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Robertson County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate SO#
Robertson County Jail, TX
PO Box 591
Longview, Texas 75606
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Robertson County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Robertson County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
Postcards
The Robertson County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Robertson County Jail also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate SO#
Robertson County Jail, TX
PO Box 591
Longview, Texas 75606
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Robertson County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Robertson County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate SO#
Robertson County Jail
PO Box 1109
Franklin, TX 77856
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Robertson County Jail, and what can I purchase?
If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.
To purchase commissary for an inmate in Robertson County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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How Can I Communicate with an Inmate in the Robertson County Jail using an Online Messaging Service?
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Robertson County Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
To send a secure email message to an inmate in Robertson County Jail follow these steps:
Robertson County Jail uses the services of NCIC for you to deposit funds into your {Robertson County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Robertson County Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – info@ncic.com
For all information on how to Text/Email an Inmate in Robertson County Jail check out our Secure Messaging Guide for Robertson County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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Do Inmates in the Robertson County Jail have Access to Tablets or Computers?
Robertson County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
Robertson County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Robertson County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 979-828-3299 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Robertson County?
This facility, known as "Robertson County Jail" is also known as Robertson County Jail & Sheriff, Robertson County Sheriff .
