Address:
3400 FM 350 South
Livingston, TX 77351
Phone:
936-967-8000
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the IAH (Polk) ICE Detention Center use Correct Solutions Group.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-618-3516.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the IAH (Polk) ICE Detention Center.
4. The IAH (Polk) ICE Detention Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Polk County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 936-967-8000.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The IAH (Polk) ICE Detention Center has a reception desk that may accept cash, money orders or cashier checks. Call 936-967-8000 to find out the specific hours for drop off times.
There are three choices for putting money on an inmate's books:
Choice 1 - Dropping Money at the Jail
Bring money to the jail in person.
Jail personnel will process the Inmate Account payment.
IAH (Polk) ICE Detention Center has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.
If you can't get your questions answered online call the IAH (Polk) ICE Detention Center at 936-967-8000.
Choice 2 - Deposit Inmate Money Online
IAH (Polk) ICE Detention Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.
Choice 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call IAH (Polk) ICE Detention Center at 936-967-8000 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 936-967-8000 to ask facility personnel who to make the money order out to, and where to send it.
IAH (Polk) ICE Detention Center has its own methods for receiving money for inmates, and that information can be found above or by calling 936-967-8000 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with IAH (Polk) ICE Detention Center, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 936-967-8000.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who IAH (Polk) ICE Detention Center contracts with for inmate deposits, call them at 936-967-8000.
There are several ways to send money to an inmate into United States Bureau of Prisons.
There are three ways to deposit money in an inmate's account in the Federal Bureau of Prisons:
In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID# (aka Register Number)
If you can't find the inmate and Register Number online, use the online contact form to request help.
1. IAH (Polk) ICE Detention Center and Moneygram
You can send an inmate funds electronically using MoneyGram's ExpressPayment Program.
You can send money either online or at a Moneygram location.
- Funds are received and processed seven days per week, including holidays.
- Funds sent between 7:00AM - 9:00PM EST are posted within 2 to 4 hours.
- Funds sent after 9:00PM EST are posted at 7:00AM EST the following morning.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
Please visit https://www.moneygram.com/mgo/us/en/paybills, and enter the receive code 7932 or Federal Bureau of Prisons.
First time users will have to set up a profile and account.
A MasterCard or Visa credit card is required.
The maximum you can send is $300 at a time.
Locate the nearest agent by calling 800-926-9400 or finding a location online.
You'll need to complete a MoneyGram ExpressPayment Blue Form.
You can pay with cash or credit/debit Mastercard or Visa.
2. IAH (Polk) ICE Detention Center and Western Union.
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
You need to know these codes.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
Western Union Facilities
Deposit funds in-person at Western Union.
Codes:
Code City: FBOP, DC
State: DC
Senders Account #: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE)
Attention: Inmate's full committed name
If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
3. IAH (Polk) ICE Detention Center and Mailing a Payment
- First, you need to know the exact spelling of the inmate's name and inmates ID #
NOTE: Do not send money until the inmate has actually arrived to the facility he has been assigned. At that point you can locate their location online.
When sending an inmate money by mail, the IAH (Polk) ICE Detention Center will only accept:
**Important Notes**
- Obtain a money order and include both the inmate's:
- Full committed name AND complete eight-digit register number on the money order.
- Non-postal money orders and non-government checks will be placed on a 15-day hold.
- If you have any questions you may contact BOP staff at 202-307-2712 between 8:00AM and 4:30PM EST.
Make sure your full name and return address is on the envelope.
Address the Money Order to:
Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001
Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated. Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.
Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.
To find out how much the IAH (Polk) ICE Detention Center allows, call the jail at 936-967-8000.
Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.
It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the IAH (Polk) ICE Detention Center if it is discovered. There could be additional punishment such as phone or visitation limited. It is unlikely that criminal charges will be levied though.
Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.
• Some jails use stamps as a form of currency.
• Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
• Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
• Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
• Some will agree to clean another’s cell in exchange for a candy bar or some coffee.
Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.
Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).
Commissaries carry every type of food imaginable:
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee
• Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated.
Prisons in Canada even have small fast-food outlets that operate within the jail.
Besides the food products mentioned above, inmates can purchase:
• hygiene products like soaps, shampoos and lotions,
• clothing like sweats, t-shirts, hoodies and sneakers,
• stationary supplies
• religious garments
• books
• televisions, radios and headphones
• movie and television programming
• educational courses
There are three choices for putting money on an inmate's books:
Choice 1 - Dropping Money at the Jail
Bring money to the jail in person.
Jail personnel will process the Inmate Account payment.
IAH (Polk) ICE Detention Center has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.
If you can't get your questions answered online call the IAH (Polk) ICE Detention Center at 936-967-8000.
Choice 2 - Deposit Inmate Money Online
IAH (Polk) ICE Detention Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.
Choice 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call IAH (Polk) ICE Detention Center at 936-967-8000 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 936-967-8000 to ask facility personnel who to make the money order out to, and where to send it.
If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through this jail's commissary.
The IAH (Polk) ICE Detention Center Commissary Instructions and Information can be found on this page. If you need more information contact the jail by calling 936-967-8000.
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.
Since inmates are not allowed to possess cash money while in custody in the IAH (Polk) ICE Detention Center, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the IAH (Polk) ICE Detention Center at 936-967-8000 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.
Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.
If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the IAH (Polk) ICE Detention Center and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
For complete information on depositing money in an inmate's account, check out our Inmate Money page.
To visit an inmate in Polk County you need to do the following:
IAH (Polk) ICE Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the IAH (Polk) ICE Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the IAH (Polk) ICE Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Polk County inmate, go to our Visit Inmate Page.
Schedule Video Visits online with NCIC
DAY | TIME |
SUNDAY | No video sessions |
MONDAY | 9:00 AM - 12:00PM |
TUESDAY | 9:00 AM - 12:00PM |
WEDNESDAY | 9:00 AM - 12:00PM |
THURSDAY | 9:00 AM - 12:00PM |
FRIDAY | 9:00 AM - 12:00PM |
SATURDAY | No video sessions |
DAY | TIME |
SUNDAY | 9:00 AM - 8:30PM |
MONDAY | 9:00 AM - 8:30PM |
TUESDAY | 9:00 AM - 8:30PM |
WEDNESDAY | 9:00 AM - 8:30PM |
THURSDAY | 9:00 AM - 8:30PM |
FRIDAY | 9:00 AM - 8:30PM |
SATURDAY | 9:00 AM - 8:30PM |
IAH (Polk) ICE Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the IAH (Polk) ICE Detention Center
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
IAH (Polk) ICE Detention Center uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the IAH (Polk) ICE Detention Center address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Detainee A#
IAH – Secure Adult Detention Facility
3400 FM 350 South,
Livingston, Texas 77351
Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189
For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.
To send a secure email message to an inmate in IAH (Polk) ICE Detention Center follow these steps:
IAH (Polk) ICE Detention Center uses the services of NCIC for you to deposit funds into your {Polk County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the IAH (Polk) ICE Detention Center lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]
For all information on how to Text/Email an Inmate in IAH (Polk) ICE Detention Center check out our Secure Messaging Guide for Polk County.
To receive phone calls from inmates in Polk County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Polk County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To receive phone calls from an inmate in Polk County follow these instructions:
IAH (Polk) ICE Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by IAH (Polk) ICE Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Polk County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To purchase commissary for an inmate in Polk County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.