Nolan County Detention Center Remote Inmate Video Visits

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Nolan County Detention Center

Address:
211 Avenger Field Rd.
Sweetwater, TX 79556

Phone:

325-235-5471

Schedule a Video Visit with an Inmate at the Nolan County Detention Center - Remotely or at the Jail

The Nolan County Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Nolan County Detention Center is able to accomplish this is with cidnet remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and cidnet.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on cidnet video visits and video messages, call the facility at 325-235-5471 or scroll down for a complete section of Frequently Asked Questions and Answers.

Nolan County Detention Center uses CIDNET for Remote Video Visitation

Nolan County Detention Center uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

Nolan County Detention Center Inmate Video Visitation Schedule

211 Avenger Field Rd.
Sweetwater, TX 79556
325-235-5471

  • First, you must register, puchase data, and then schedule with CIDNET.
  • Visits are 20 minutes.
  • The more data you purchase, the less expensive each MB of data is.

ON SITE VIDEO VISITATION

DAY TIMES
SUNDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
MONDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
TUESDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
WEDNESDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
THURSDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
FRIDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM
SATURDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM

REMOTE VIDEO VISITATION SCHEDULE

DAY TIMES
SUNDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
6:30PM - 9:30PM
MONDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
TUESDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
WEDNESDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
THURSDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
FRIDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
SATURDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM

 

Sign In and Register here for Remote Visitation with an Inmate at the Nolan County Detention Center

Page Title

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Nolan County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Nolan County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Nolan County Detention Center inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Texas, then the Nolan County Detention Center, then your inmate's name.
  • Once you have completed this, the Nolan County Detention Center will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Nolan County, visit our full page guide

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to deposit money in an inmate's phone account in Nolan County

To deposit money to an inmate housed in Nolan County for phone call use, follow these instructions:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Nolan County Detention Center inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Texas, then the Nolan County Detention Center, then your inmate's name.
  • Once you have completed this, the Nolan County Detention Center will have to give final approval for you to deposit money for your chosen inmate's communication needs.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Depositing Money for making phone calls with an inmate in Nolan County, visit our full page guide


 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Nolan County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Nolan County Detention Center inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Texas, then the Nolan County Detention Center, then your inmate's name.
  • Once you have completed this, the Nolan County Detention Center will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Nolan County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

Nolan County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Nolan County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Nolan County Detention Center:
Inmate's Full Name & Inmate ID#
Nolan County Jail
c/o Nolan County Sheriff
211 Avenger Field Rd.
Sweetwater, TX. 79556


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How Does an Inmate Make Phone Calls in Nolan County Detention Center?

To receive phone calls from an inmate in Nolan County follow these instructions:

Nolan County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Nolan County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Nolan County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Nolan County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Nolan County

To deposit money online for an inmate in Nolan County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Nolan County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Nolan County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Nolan County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Nolan County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Nolan County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Nolan County.


 

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