Medina County Jail, TX Video Visitation

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Medina County Jail

Address:
801 Avenue Y
Hondo, TX 78861
Phone:
830-741-6058

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Medina County Jail - Remotely or at the Jail

The Medina County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Medina County Jail is able to accomplish this is with ncic remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ncic.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on ncic video visits and video messages, call the facility at 830-741-6058 or scroll down for a complete section of Frequently Asked Questions and Answers.

Medina County Jail - Remote Video Visitation with your Inmate

Medina County Jail uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

Register here.
Select Medina County Jail
Select your inmate.
Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

Medina County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

801 Avenue Y
Hondo, TX 78861
830-741-6058

Schedule Video Visits online with NCIC

On-site Visits are free.
Visits are 20-30 minutes.
Visitation schedule subject to change.
Inmates are allowed two visits per week
A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
All visits must be made at least 24 hours in advance.

DAY	TIME
SUNDAY	No video sessions
MONDAY	9:00 AM - 12:00PM
TUESDAY	9:00 AM - 12:00PM
WEDNESDAY	9:00 AM - 12:00PM
THURSDAY	9:00 AM - 12:00PM
FRIDAY	9:00 AM - 12:00PM
SATURDAY	No video sessions

Medina County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

All visits must be scheduled at least 24 hours in advance.
Visitation Schedule subject to change.

DAY	TIME
SUNDAY	9:00 AM - 8:30PM
MONDAY	9:00 AM - 8:30PM
TUESDAY	9:00 AM - 8:30PM
WEDNESDAY	9:00 AM - 8:30PM
THURSDAY	9:00 AM - 8:30PM
FRIDAY	9:00 AM - 8:30PM
SATURDAY	9:00 AM - 8:30PM

Remote Video Visiting an Inmate who is in the Medina County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Medina County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.