McLennan County Intake & Reception

Search for an Inmate in McLennan County

McLennan County Intake & Reception Information

McLennan County Intake & Reception is a 960-bed jail based in Waco, McLennan County, Texas. You can reach them anytime for inmate information at 254-757-5120.

Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.

The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.

Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the Texas State Prison System or the Federal Bureau of Prisons.

This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.

It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact McLennan County Intake & Reception at 254-757-5120 for help.

Phone: 254-757-5120

Physical Address:
901 Washington Avenue
Waco, TX 76701

Mailing Address (personal mail):
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701

Other Jails and Prisons

How Do You Find Someone in the McLennan County Intake & Reception?

To search for an inmate in the McLennan County Intake & Reception, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 254-757-5120 for the information you are looking for. You can also look up Criminal Court Cases in McLennan County and anywhere in Texas.

McLennan County Intake & Reception Inmate Search

The McLennan County Intake & Reception maintains an average of 960 offenders in custody on any given day. The McLennan County Intake & Reception has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year McLennan County law enforcement agencies arrest and detain approximately 39,840 offenders.

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About the McLennan County Intake & Reception

The McLennan County Intake & Reception is is the place where recent offenders who have been arrested are taken to be booked and classified. It is classified as a medium to medium high security facility that is approved for up to 200 beds. Once they are classified, they are taken to the Mclennan County Detention Center on Highway 6.  The address of this jail is 901 Washington in downtown Waco. The address for the Detention Center is 3201 Marlin Hwy (Highway 6), Waco, TX 76705. You can reach the Intake Center Jail, which is also the Sheriff's Headquarters, at 254-757-5120.

The McLennan County Intake & Reception maintains a list of inmates that it updates every hour. You can also call the jail at 254-757-5120 if you have a question about an inmate in custody. The list also outlines the inmate's criminal charges, bond amounts, SO# and besides other personal information, their most recent mugshot from when they were arrested.

Inmates at this jail can only get visits by video. There are no face-to-face visits.  You can also visit remotely from the comfort of your home. The video visitation center is not at the jail, but is down the street from the Detention Center, located at 3201 Marlin Hwy (Highway 6), and the center can be reached by phone by calling 254-757-5095.

The visitation center building looks like this:

Recently the McLennan County Intake & Reception, in order to control the introduction of contraband, including paper soaked in illegal drugs, started using a third party mail servce in Maryland, which is why the mailing address for personal letters... not legal mail or priodicals... is not the same as the address you would think. TextBehind receives the letters and then scans them, converting them to a digital file and then that letter is shown to your inmate. 

There's a lot more information about visiting remotely with an inmate, texting them, bailing them out, getting phone calls from them and much more, all found in detail below this section. If you still have any questions, give the jail a call at 254-757-5120.

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Recent Bookings & Arrests

What happens during booking at McLennan County Intake & Reception?

After arrest, individuals are processed at McLennan County Intake & Reception, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at McLennan County Intake & Reception:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

Booking time varies, with some cases completed in an hour, but more complex cases, or those involving uncooperative behavior, can take up to 48 hours. If you need details about an offender’s bail or bond, contact the facility at 254-757-5120.

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Directions / Map to the McLennan County Intake & Reception
Inmate Bail and Bonding

How do you post bail in McLennan County?

If someone is taken to McLennan County Intake & Reception in Waco for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 254-757-5120.

Bail payments can be handled in various ways.

  • Bail can be paid with cash, credit, or money orders.
  • Licensed bail bond agents in McLennan County can facilitate payment.
  • Collateral in the form of county property can also be used for bail.

For a comprehensive guide to the bail process in McLennan County, Texas, visit the McLennan County Intake & Reception Bail FAQ page.

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Inmate Visitation

How Do You Visit an Inmate in the McLennan County Intake & Reception? What is the Schedule?

McLennan County Intake & Reception ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

Visits take place by video at:
Shepherd Mullens Correctional Visitation Center
3421 Marlin Hwy, Waco, TX 76705
254-757-5095

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • You must be on the inmate's visitation list.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session.
  • Registration ends at 4:30 PM.
DAY TIME
SUNDAY 8:00 AM - 5:00PM
MONDAY 8:00 AM - 5:00PM


McLennan County Intake & Reception REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
TUESDAY 1:00PM - 9:00PM
WEDNESDAY 1:00PM - 9:00PM
THURSDAY 1:00PM - 9:00PM
FRIDAY 1:00PM - 9:00PM
SATURDAY 1:00PM - 9:00PM

McLennan County Intake & Reception uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select McLennan County Intake & Reception
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at McLennan County Intake & Reception.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in McLennan County Intake & Reception?

To visit an inmate in McLennan County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, McLennan County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in McLennan County Intake & Reception:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in McLennan County follow these steps:
1.  Start by confirming that McLennan County Intake & Reception's Video Visitation is working correctly by looking up McLennan County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select McLennan County Intake & Reception, and then the inmate you wish to communicate with.

Other McLennan County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the McLennan County Intake & Reception Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in McLennan County, can be found on our Visit Inmate Page.

McLennan County Intake & Reception Phone: 254-757-5120

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the McLennan County Intake & Reception?

McLennan County Intake & Reception ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

Shepherd Mullens Correctional Visitation Center
3421 Marlin Hwy, Waco, TX 76705
254-757-5095

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • You must be on the inmate's visitation list.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session.
  • Registration ends at 4:30 PM.
DAY TIME
SUNDAY 8:00 AM - 5:00PM
MONDAY 8:00 AM - 5:00PM


McLennan County Intake & Reception REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
TUESDAY 1:00PM - 9:00PM
WEDNESDAY 1:00PM - 9:00PM
THURSDAY 1:00PM - 9:00PM
FRIDAY 1:00PM - 9:00PM
SATURDAY 1:00PM - 9:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the McLennan County Intake & Reception?

There are multiple ways to add money to an inmate's account at McLennan County Intake & Reception, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in McLennan County

To send commissary money to an inmate in McLennan County Intake & Reception follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Texas, then select McLennan County Intake & Reception, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for McLennan County Intake & Reception.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the McLennan County Intake & Reception?

How Do Inmates in McLennan County Intake & Reception Make or Receive Phone Calls?

To receive phone calls from inmates in McLennan County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that McLennan County Intake & Reception has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select McLennan County Intake & Reception, and then the inmate you wish to communicate with.

McLennan County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Texas.
2. Prepaid calls between Texas and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the McLennan County Intake & Reception approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the McLennan County Intake & Reception GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in McLennan County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the McLennan County Intake & Reception, and what can I send them?

McLennan County Intake & Reception Inmate Mail Guidelines

Postcards
The McLennan County Intake & Reception allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The McLennan County Intake & Reception also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The McLennan County Intake & Reception allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the McLennan County Intake & Reception standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701

McLennan County Intake & Reception Inmate Mail Guidelines

Postcards
The McLennan County Intake & Reception allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The McLennan County Intake & Reception also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The McLennan County Intake & Reception allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the McLennan County Intake & Reception standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the McLennan County Intake & Reception, and what can I purchase?

McLennan County Intake & Reception contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Texas.
3. Select McLennan County Intake & Reception.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by McLennan County Intake & Reception staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the McLennan County Intake & Reception's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in McLennan County

To send a commissary carepack (food, snacks and goods) directly to an inmate in McLennan County Intake & Reception follow these steps:

  • Select Texas, then select McLennan County Intake & Reception, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for McLennan County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in McLennan County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in McLennan County Intake & Reception check out our Commissary Instructions Page for McLennan County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the McLennan County Intake & Reception using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

McLennan County Intake & Reception contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select McLennan County Intake & Reception,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an McLennan County Intake & Reception Inmate by Mail and by Email

To mail or email an inmate in McLennan County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the McLennan County Intake & Reception must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The McLennan County Intake & Reception has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select McLennan County Intake & Reception,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your McLennan County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for McLennan County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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Inmate Tablets

Do Inmates in the McLennan County Intake & Reception have Access to Tablets or Computers?

McLennan County Intake & Reception allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at McLennan County Intake & Reception, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at McLennan County Intake & Reception.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  McLennan County Intake & Reception Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at McLennan County Intake & Reception

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your McLennan County Intake & Reception inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.

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This facility, known as "McLennan County Intake & Reception" is also known as McLennan Co. Detention Ctr - Hwy 6, McLennan County Jail & Detention Center Hwy 6 , McLennan County Jail & Detention Center Hwy 6 , Texas, Waco-McLennan.