McLennan County Intake & Reception is a 960-bed jail based in Waco, McLennan County, Texas. You can reach them anytime for inmate information at 254-757-5120.
Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.
The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.
Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the Texas State Prison System or the Federal Bureau of Prisons.
This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.
It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact McLennan County Intake & Reception at 254-757-5120 for help.
Phone: 254-757-5120
Physical Address:
901 Washington Avenue
Waco, TX 76701
Mailing Address (personal mail):
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701
Other Jails and Prisons
To search for an inmate in the McLennan County Intake & Reception, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 254-757-5120 for the information you are looking for. You can also look up Criminal Court Cases in McLennan County and anywhere in Texas.
McLennan County Intake & Reception Inmate Search
The McLennan County Intake & Reception maintains an average of 960 offenders in custody on any given day. The McLennan County Intake & Reception has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year McLennan County law enforcement agencies arrest and detain approximately 39,840 offenders.
⇓ Learn more ⇓ Show lessThe McLennan County Intake & Reception is is the place where recent offenders who have been arrested are taken to be booked and classified. It is classified as a medium to medium high security facility that is approved for up to 200 beds. Once they are classified, they are taken to the Mclennan County Detention Center on Highway 6. The address of this jail is 901 Washington in downtown Waco. The address for the Detention Center is 3201 Marlin Hwy (Highway 6), Waco, TX 76705. You can reach the Intake Center Jail, which is also the Sheriff's Headquarters, at 254-757-5120.
The McLennan County Intake & Reception maintains a list of inmates that it updates every hour. You can also call the jail at 254-757-5120 if you have a question about an inmate in custody. The list also outlines the inmate's criminal charges, bond amounts, SO# and besides other personal information, their most recent mugshot from when they were arrested.
Inmates at this jail can only get visits by video. There are no face-to-face visits. You can also visit remotely from the comfort of your home. The video visitation center is not at the jail, but is down the street from the Detention Center, located at 3201 Marlin Hwy (Highway 6), and the center can be reached by phone by calling 254-757-5095.
The visitation center building looks like this:
Recently the McLennan County Intake & Reception, in order to control the introduction of contraband, including paper soaked in illegal drugs, started using a third party mail servce in Maryland, which is why the mailing address for personal letters... not legal mail or priodicals... is not the same as the address you would think. TextBehind receives the letters and then scans them, converting them to a digital file and then that letter is shown to your inmate.
There's a lot more information about visiting remotely with an inmate, texting them, bailing them out, getting phone calls from them and much more, all found in detail below this section. If you still have any questions, give the jail a call at 254-757-5120.
After arrest, individuals are processed at McLennan County Intake & Reception, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.
The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.
Here are the typical stages of the booking process at McLennan County Intake & Reception:
Booking time varies, with some cases completed in an hour, but more complex cases, or those involving uncooperative behavior, can take up to 48 hours. If you need details about an offender’s bail or bond, contact the facility at 254-757-5120.
If someone is taken to McLennan County Intake & Reception in Waco for booking, the next steps depend on their case:
1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 254-757-5120.
Bail payments can be handled in various ways.
For a comprehensive guide to the bail process in McLennan County, Texas, visit the McLennan County Intake & Reception Bail FAQ page.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the McLennan County Intake & Reception? What is the Schedule?
Visits take place by video at:
Shepherd Mullens Correctional Visitation Center
3421 Marlin Hwy, Waco, TX 76705
254-757-5095
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | 8:00 AM - 5:00PM |
MONDAY | 8:00 AM - 5:00PM |
DAY | TIME |
TUESDAY | 1:00PM - 9:00PM |
WEDNESDAY | 1:00PM - 9:00PM |
THURSDAY | 1:00PM - 9:00PM |
FRIDAY | 1:00PM - 9:00PM |
SATURDAY | 1:00PM - 9:00PM |
How it Works with GettingOut
1. Register an account.
2. Select McLennan County Intake & Reception
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in McLennan County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, McLennan County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in McLennan County Intake & Reception:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in McLennan County follow these steps:
1. Start by confirming that McLennan County Intake & Reception's Video Visitation is working correctly by looking up McLennan County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select McLennan County Intake & Reception, and then the inmate you wish to communicate with.
Other McLennan County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the McLennan County Intake & Reception Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in McLennan County, can be found on our Visit Inmate Page.
McLennan County Intake & Reception Phone: 254-757-5120
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the McLennan County Intake & Reception?
Shepherd Mullens Correctional Visitation Center
3421 Marlin Hwy, Waco, TX 76705
254-757-5095
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | 8:00 AM - 5:00PM |
MONDAY | 8:00 AM - 5:00PM |
DAY | TIME |
TUESDAY | 1:00PM - 9:00PM |
WEDNESDAY | 1:00PM - 9:00PM |
THURSDAY | 1:00PM - 9:00PM |
FRIDAY | 1:00PM - 9:00PM |
SATURDAY | 1:00PM - 9:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the McLennan County Intake & Reception?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in McLennan County Intake & Reception follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for McLennan County Intake & Reception.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the McLennan County Intake & Reception?
To receive phone calls from inmates in McLennan County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that McLennan County Intake & Reception has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select McLennan County Intake & Reception, and then the inmate you wish to communicate with.
McLennan County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Texas.
2. Prepaid calls between Texas and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the McLennan County Intake & Reception approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the McLennan County Intake & Reception GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in McLennan County, can be found on our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the McLennan County Intake & Reception, and what can I send them?
Postcards
The McLennan County Intake & Reception allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The McLennan County Intake & Reception also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The McLennan County Intake & Reception allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the McLennan County Intake & Reception standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701
Postcards
The McLennan County Intake & Reception allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The McLennan County Intake & Reception also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
PO Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The McLennan County Intake & Reception allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the McLennan County Intake & Reception standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking (SO#) #
McLennan County Jail, TX
901 Washington Avenue
Waco, TX 76701
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the McLennan County Intake & Reception, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Texas.
3. Select McLennan County Intake & Reception.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by McLennan County Intake & Reception staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the McLennan County Intake & Reception's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send a commissary carepack (food, snacks and goods) directly to an inmate in McLennan County Intake & Reception follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in McLennan County Intake & Reception check out our Commissary Instructions Page for McLennan County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the McLennan County Intake & Reception using an Online Messaging Service?
McLennan County Intake & Reception contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select McLennan County Intake & Reception,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in McLennan County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select McLennan County Intake & Reception,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for McLennan County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the McLennan County Intake & Reception have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at McLennan County Intake & Reception, such as:
- Free services are already available for use on the device at McLennan County Intake & Reception.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- McLennan County Intake & Reception Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your McLennan County Intake & Reception inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about McLennan County Intake & Reception’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 254-757-5120 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in McLennan County?
What are the other Jails in the Neighboring Counties surrounding McLennan County?
This facility, known as "McLennan County Intake & Reception" is also known as McLennan Co. Detention Ctr - Hwy 6, McLennan County Jail & Detention Center Hwy 6 , McLennan County Jail & Detention Center Hwy 6 , Texas, Waco-McLennan.