Lubbock County Detention Center, TX Video Visitation

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Lubbock County Detention Center

Address:
3502 North Holly
Lubbock, TX 79403
Phone:
806-775-7048

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Lubbock County Detention Center - Remotely or at the Jail

The Lubbock County Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Lubbock County Detention Center is able to accomplish this is with Smart Communications remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Smart Communications.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on Smart Communications video visits and video messages, call the facility at 806-775-7048 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Video Visitation with an Inmate

Lubbock County Detention Center uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

Lubbock County Detention Center Inmate Video Visitation Schedule

3502 North Holly
Lubbock, TX 79403
806-775-7048

First, you must register with Smart Communications.
Once you register, and before you schedule a visit, the facility and inmate must approve you as a visitor.
Each inmate may have one on-site visit per day.
Each visit is 30 minutes.
Visits must be scheduled at least 24 hours in advance.
Remote Visits have a fee, but there is no limit to the number of visits.

VISITATION SCHEDULE - ON-SITE & REMOTE

DAY	TIMES
SUNDAY	8:00AM - 9:30PM
MONDAY	8:00AM - 9:30PM
TUESDAY	8:00AM - 9:30PM
WEDNESDAY	8:00AM - 9:30PM
THURSDAY	8:00AM - 9:30PM
FRIDAY	8:00AM - 9:30PM
SATURDAY	8:00AM - 9:30PM

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lubbock County Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.