Hays County Jail Remote Inmate Video Visits

Hays County Jail

Address:
1307 Uhland Road
San Marcos, TX 78666
Phone:
512-393-7800

Schedule a Video Visit with an Inmate at the Hays County Jail - Remotely or at the Jail

The Hays County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Hays County Jail is able to accomplish this is with Securus remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Securus.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on Securus video visits and video messages, call the facility at 512-393-7800 or scroll down for a complete section of Frequently Asked Questions and Answers.

Hays County Jail - Remote Video Visitation with your Inmate

Hays County Jail uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Hays County Jail inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Hays County Jail Pricing.
Securus Contact Information.
iphone app
Android app

Hays County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

1307 Uhland Road
San Marcos, TX 78666
512-393-7800

Schedule Video Visits online with Securus

• On-site Visits are free.
• Visits are 20 minutes.
• Inmates can have two onsite visits a week; one per day.
• No walk-ups will be accepted.  Appointments will be scheduled up to one month in advance.
• Visitation schedule subject to change.
• Appointments can be made by calling the visitation phone number at 512-393-7366 during visiting hours Monday-Friday or by emailing hays.visitation@co.hays.tx.us.
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

Hays County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

• All visits must be scheduled at least 24 hours in advance.
• Visits are $5.95 for 20 minutes.
• Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

Attorneys have access to their clients during the following times:

7:30 AM - 9:00 PM

• Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
• Attorneys may call 512-393-7800 for appointments.

Remote Video Visiting an Inmate who is in the Hays County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hays County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.