Address:
101 E. Whaley
Longview, TX 75601
Phone:
903-236-1755
The Gregg County North Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Gregg County North Jail is able to accomplish this is with ncic remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ncic.
The benefits of video visitation are:
For more information on ncic video visits and video messages, call the facility at 903-236-1755 or scroll down for a complete section of Frequently Asked Questions and Answers.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
101 E. Whaley
Longview, TX 75601
903-236-1755
Schedule Video Visits online with NCIC
Inmates can have up to 5 people that can be added to their visitation card who are of IMMEDIATE family to the inmate.
The visitation card can take up to 10 days to be approved.
The inmate may make changes to their visitation card once every 30 days. IMMEDIATE family members of the inmate include the following:
Mother or Father
Brother or Sister
Child of inmate
Spouse - Legally married to the inmate and can provide proof (marriage certificate). Common law marriage WILL NOT be approved for visitation
| DAY | TIME |
| SUNDAY | 8:00 AM - 9:30PM |
| MONDAY | 8:00 AM - 9:30PM |
| TUESDAY | 8:00 AM - 9:30PM |
| WEDNESDAY | 8:00 AM - 9:30PM |
| THURSDAY | 8:00 AM - 9:30PM |
| FRIDAY | 8:00 AM - 9:30PM |
| SATURDAY | 8:00 AM - 9:30PM |
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Gregg County North Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
