Located in El Paso, El Paso County, Texas, the El Paso County Jail Annex is a 1450-bed facility. You can call them 24 hours a day for inmate details at 915-856-4802.
This jail serves as the processing center for offenders arrested for misdemeanors and felonies. They are brought here for booking and processing, and depending on their charges, they may be held until they are either bonded out, released on recognizance, or ordered to remain in custody until their trial is complete.
Use the inmate search tool to find out who is in custody at this facility.
Inmates with sentences under one year will serve their time at this jail, while those sentenced to longer terms will be transferred to either the Texas State Prison System or the Federal Bureau of Prisons.
This page offers helpful information regarding inmate services like the visitation schedule, funding an inmate's account, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
Make sure to keep the inmate's jail ID or booking number, as it is often needed for correspondence or communication. If you're unable to locate it online, you can call El Paso County Jail Annex at 915-856-4802 for further assistance.
Phone: 915-856-4802
Physical Address:
12501 E. Montana
El Paso, TX 79938
Mailing Address (personal mail):
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
Other Jails and Prisons
To search for an inmate in the El Paso County Jail Annex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 915-856-4802 for the information you are looking for. You can also look up Criminal Court Cases in El Paso County and anywhere in Texas.
El Paso County Jail Annex Inmate Search
The El Paso County Jail Annex maintains an average of 1450 offenders in custody on any given day. The El Paso County Jail Annex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year El Paso County law enforcement agencies arrest and detain approximately 50,240 offenders.
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The concrete brick building that houses the El Paso County Jail Annex was finished in 1997 and is one of the sections of the Leo Samaniego Law Enforcement Campus that provides minimum and medium security inmates from El Paso County.
The facility can be contacted by calling 915-856-4802 for those who are looking for information or have a concern about the health of an inmate, with there also being an online look up to locate detainees in the county.
Twelve housing pods, with three of them being in full use now and the remainder ready for opening when required, and the combined capacity allows for housing up to 1450 inmates with up to maximum security levels. It functions separately yet in tandem with the downtown location, and also provides all transportation needs for inmates both to and from the courthouse or medical appointments as well as to other facilities.
Within El Paso County Jail Annex most of the services and care is provided within the housing pods to limit the movement of the inmates around the facility. Meal service, commissary, distributing medication, and others are all taken to the pods and provided directly to the inmates with no requirements to move inmates, while medical care, the law library, require that they go to the location within the building. Life and social skills programs are also offered, along with educational opportunities to promote personal growth and development. GED classes are provided both for those who are under 21 and must attend as well as for those who didn’t finish high school, adult education is provided for ongoing learning and even college credit classes.
Vocational and work programs provide the chance to learn new employable skills and to gain knowledge in new areas, which make it easier to gain employment after their release as well as provide a way to give back to the community. PAWS is a specialty program that operates out of El Paso County Jail Annex, in partnership with the Human Society and Animal Rescue League of El Paso to provide dogs that are on their last chance to be trained. Inmates work with the dogs on kennel management, command training, and the care of the animals. It has been shown to reduce recidivism and has assisted inmates engaged in the program in finding gainful employment after they have finished their center.
Visitation hours are provided for each to have visits with their family, which also improves mental health and provides results of lower recidivism rates and better success after a sentence, with the visiting days and times being determined by pod and posted on the website /city-and-county-jails/texas/el-paso-county/el-paso-county-jail-annex/visit-an-inmate. Pods 100, 300, 500, 700, 900, and 1100 as well as the medical clinic has visits Saturdays 6pm-9pm and on Sundays 8am-11am, while 200, 400, 600, 800, 1000 and 1200 are on Saturday 8am-11am and 6pm-9pm on Sunday.
Mail is also accepted and delivered, and is addressed to the inmate at:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131
Outgoing phone calls are permitted each day with prepaid accounts for those who created online accounts.
After an arrest, individuals are taken to El Paso County Jail Annex where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at El Paso County Jail Annex:
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 915-856-4802.
Once someone is booked at El Paso County Jail Annex in El Paso after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 915-856-4802 for bail details.
Bail payments can take several forms.
For detailed information about the bail process in El Paso County, Texas, see the El Paso County Jail Annex Bail FAQ.
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How Do You Visit an Inmate in the El Paso County Jail Annex? What is the Schedule?
| DAY | INMATES | TIME |
| SAT | odd floors (100, 300, 500, 700, 900, 1100, clinic) |
8:00am to 11:00am |
| SUN | odd floors (100, 300, 500, 700, 900, 1100, clinic) |
6:00pm to 9:00pm |
| SAT | even floors (200, 400, 600, 800, 1000, 1200) |
8:00am to 11:00am |
| SUN | even floors (200, 400, 600, 800, 1000, 1200) |
6:00pm to 9:00pm |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
How it Works with GettingOut
1. Register an account.
2. Select El Paso County Jail Annex
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in El Paso County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, El Paso County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in El Paso County Jail Annex:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in El Paso County follow these steps:
1. Start by confirming that El Paso County Jail Annex's Video Visitation is working correctly by looking up El Paso County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select El Paso County Jail Annex, and then the inmate you wish to communicate with.
Other El Paso County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the El Paso County Jail Annex Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in El Paso County, can be found on our Visit Inmate Page.
El Paso County Jail Annex Phone: 915-856-4802
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the El Paso County Jail Annex?
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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How Do You Deposit Money for an Inmate in the El Paso County Jail Annex?
There are four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Use the self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
El Paso County Jail Annex uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
Option 4 - Make an Inmate Deposit over the Phone
Touchpay will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money into the account of an inmate in El Paso County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the El Paso County Jail Annex?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the El Paso County Jail Annex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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How do I Mail an Inmate in the El Paso County Jail Annex, and what can I send them?
Postcards
The El Paso County Jail Annex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The El Paso County Jail Annex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The El Paso County Jail Annex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail Annex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
Postcards
The El Paso County Jail Annex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The El Paso County Jail Annex also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The El Paso County Jail Annex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail Annex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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Can I purchase Commissary Online for an Inmate in the El Paso County Jail Annex, and what can I purchase?
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. El Paso County Jail Annex has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for El Paso County Jail Annex
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
To send a commissary carepack (food, snacks and goods) directly to an inmate in El Paso County Jail Annex follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in El Paso County Jail Annex, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for El Paso County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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How Can I Communicate with an Inmate in the El Paso County Jail Annex using an Online Messaging Service?
El Paso County Jail Annex contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select El Paso County Jail Annex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in El Paso County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select El Paso County Jail Annex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for El Paso County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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Do Inmates in the El Paso County Jail Annex have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at El Paso County Jail Annex, such as:
- Free services are already available for use on the device at El Paso County Jail Annex.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- El Paso County Jail Annex Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your El Paso County Jail Annex inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.
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What are the other City and County Jails in El Paso County?
What are the other Jails in the Neighboring Counties surrounding El Paso County?
This facility, known as "El Paso County Jail Annex" is also known as Annex Detention Facility, El Paso County Detention.
