Address:
307 W. Sul Ross Ave.
Alpine, TX 79830
Phone:
432-837-5541
The Brewster County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Brewster County Jail is able to accomplish this is with cidnet remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and cidnet.
The benefits of video visitation are:
For more information on cidnet video visits and video messages, call the facility at 432-837-5541 or scroll down for a complete section of Frequently Asked Questions and Answers.
Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support
307 W. Sul Ross Ave.
Alpine, TX 79830
432-837-5541
ON SITE VIDEO VISITATION
| DAY | TIMES |
| SUNDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| MONDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| TUESDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| WEDNESDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| THURSDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| FRIDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
| SATURDAY | 1:00PM - 4:00PM 6:30PM - 9:00PM |
REMOTE VIDEO VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| MONDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| TUESDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| WEDNESDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| THURSDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| FRIDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
| SATURDAY | 9:00AM - 10:45AM 11:45AM - 4:45PM 6:30PM - 9:30PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Brewster County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To send and receive secure texts or emails from an inmate housed in Brewster County follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Brewster County, visit our full page guide.
To deposit money to an inmate housed in Brewster County for phone call use, follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Depositing Money for making phone calls with an inmate in Brewster County, visit our full page guide.
To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:
For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Brewster County, visit our full page guide.
NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.
For inmates receiving mail in the Brewster County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Brewster County Jail:
Inmate's Full Name & Inmate ID#
Brewster County Jail
307 W. Sul Ross Ave.
Alpine, TX 79830
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To receive phone calls from an inmate in Brewster County follow these instructions:
Brewster County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Brewster County Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Brewster County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To deposit money online for an inmate in Brewster County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Brewster County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Brewster County.
