Trousdale County Jail Remote Inmate Video Visits

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Trousdale County Jail

Address:
315 East Main Street
Hartsville, TN 37074

Phone:

615-374-2114

Schedule a Video Visit with an Inmate at the Trousdale County Jail - Remotely or at the Jail

The Trousdale County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Trousdale County Jail is able to accomplish this is with Paytel remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Paytel.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Paytel video visits and video messages, call the facility at 615-374-2114 or scroll down for a complete section of Frequently Asked Questions and Answers.

Video Visitation with an Inmate from the Trousdale County Jail

Visiting an Inmate at the Trousdale County Jail

Trousdale County Jail uses PayTel Connect for visiting an inmate - These are video visits.

It works like this:

  • To start a video visit, the inmate will need to send the initial invite for the visit.
  • After your inmate sends the invite you will receive a text to your phone notifying you of this request.
  • At that point you should set up an account on the website www.paytelconnect.com.
  • If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
  • You will then need to agree to the terms of use and accept the iinmate as a contact.
  • Lastly, you will nned to send in a picture of your state ID and selfie.
  • Once the Trousdale County Jail approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.

Remote Video Visiting an Inmate who is in the Trousdale County Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Trousdale County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Trousdale County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Trousdale County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Tennessee, then Trousdale County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Trousdale County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Trousdale County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Trousdale County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Trousdale County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Tennessee, then Trousdale County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Trousdale County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Trousdale County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Trousdale County.


 

Visiting an Inmate at the Trousdale County Jail

Trousdale County Jail uses PayTel Connect for visiting an inmate with video.

It works like this:

  • To start a video visit, the inmate will need to send the initial invite for the visit.
  • Then you will receive a text to your phone notifying you of this request.
  • Then you should set up an account on the website www.paytelconnect.com.
  • The Trousdale County Jail requires you upload a copy of your ID and a selfie.

For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.


 

Trousdale County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Trousdale County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Trousdale County Jail:
Inmate's Full Name & Inmate ID#
Trousdale County Jail
315 East Main St
Hartsville, TN 37074


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

Tablets Rentals Offer Great Solutions for Inmates at the Trousdale County Jail

How can you rent a tablet for an inmate in Trousdale County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Trousdale County Jail directly at 615-374-2114 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Trousdale County Jail.


 

How to Send a Secure Email Message to an Inmate in Trousdale County

To send a secure email message to an inmate in Trousdale County Jail follow these steps:

How inteleMESSAGE Works

  • The Trousdale County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Trousdale County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Trousdale County Jail check out our Secure Messaging Guide for Trousdale County.


 

How Do Inmates in Trousdale County Jail Make Phone Calls?

To receive phone calls from inmates in Trousdale County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Trousdale County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

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