Sullivan County Correctional Facility Remote Inmate Video Visits

Search for an Inmate in Sullivan County

Sullivan County Correctional Facility

Address:
140 Blountville Bypass
Blountville, TN 37617

Phone:

423-279-7500

Schedule a Video Visit with an Inmate at the Sullivan County Correctional Facility - Remotely or at the Jail

The Sullivan County Correctional Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Sullivan County Correctional Facility is able to accomplish this is with Securus remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Securus.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Securus video visits and video messages, call the facility at 423-279-7500 or scroll down for a complete section of Frequently Asked Questions and Answers.

Sullivan County Correctional Facility - Remote Video Visitation with your Inmate

Sullivan County Correctional Facility uses Securus Video Connect for Remote Inmate Video Visitation. 




Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Sullivan County Correctional Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Sullivan County Correctional Facility Pricing.
Securus Contact Information.
iphone app
Android app

Sullivan County Correctional Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

140 Blountville Bypass
Blountville, TN 37617
423-279-7500

Schedule Video Visits online with Securus

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two on site visits per week.
  • A maximum of 2 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:00 AM - 10:30 AM
1:00 PM - 4:00 PM
7:30 PM - 10:00 PM
MONDAY NO VISITS ON SITE
TUESDAY 8:00 AM - 10:30 AM
1:00 PM - 4:00 PM
7:30 PM - 10:00 PM
WEDNESDAY NO VISITS ON SITE
THURSDAY 8:00 AM - 10:30 AM
1:00 PM - 4:00 PM
7:30 PM - 10:00 PM
FRIDAY NO VISITS ON SITE
SATURDAY 8:00 AM - 10:30 AM
1:00 PM - 4:00 PM
7:30 PM - 10:00 PM


Sullivan County Correctional Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Unlimited off site visits.
  • Remote visits are charged a fee of $5.95 for a 20 minutes visit.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
MONDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
TUESDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
WEDNESDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
THURSDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
FRIDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM
SATURDAY 7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM

Attorneys have access to their clients during the following times:

7:30 AM - 10:30 AM
11:30 AM - 4:30 PM
7:30 PM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 423-279-7500 for questions or appointments.

 

Remote Video Visiting an Inmate who is in the Sullivan County Correctional Facility

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Sullivan County Correctional Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Sullivan County Correctional Facility Inmate Mail Guidelines

Postcards
The Sullivan County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Sullivan County Correctional Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Sullivan County Jail
P.O. Box 610
Blountville, TN 37617



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Sullivan County Jail
P.O. Box 610
Blountville, TN 37617



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Sullivan County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sullivan County Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Sullivan County Jail
P.O. Box 610
Blountville, TN 37617


 

How to Rent a Tablet for an Inmate in Sullivan County Correctional Facility

To rent a tablet for an inmate in Sullivan County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Sullivan County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Sullivan County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How an Inmate Makes a Phone Call to You or Others from Sullivan County Correctional Facility

To set up a phone account so that your inmate can call you from Sullivan County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Sullivan County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Sullivan County Correctional Facility

To send a text or email message to a Sullivan County inmate, do the following:

Sullivan County Correctional Facility uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Sullivan County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Sullivan County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Sullivan County information for sending secure messages to an inmate in Sullivan County Correctional Facility, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Schedule and Visit an Inmate in Sullivan County Correctional Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Sullivan County Correctional Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Sullivan County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Send Money to an Inmate in Sullivan County

To send commissary money to an inmate in Sullivan County Correctional Facility follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Sullivan County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Sullivan County Correctional Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Sullivan County Correctional Facility.


 

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