Located in East Memphis, Shelby County, Tennessee, the Shelby County Jail East is a 2665-bed facility. You can call them anytime for inmate information at 901-222-6600.
This facility handles offenders arrested for misdemeanors and felonies, who are brought here for booking and processing. Depending on their charges, inmates may remain in custody until they are either bonded out, released on recognizance, or held until their trial is completed.
The inmate search tool can be used to view the jail's roster and find out who is in custody.
Offenders sentenced to less than one year will serve their time at this jail, while those with longer sentences will be transferred to either the Tennessee State Prison System or the Federal Bureau of Prisons.
This page provides information on a range of inmate services, including the visitation schedule, inmate account funding, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
It’s a good idea to keep the inmate’s jail ID or booking number for future communication needs. If it’s not available online, call Shelby County Jail East at 901-222-6600 for further assistance.
Phone: 901-222-6600
Physical Address:
6201 Haley Road
East Memphis, TN 38103
Mailing Address (personal mail):
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
Other Jails and Prisons
To search for an inmate in the Shelby County Jail East, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 901-222-6600 for the information you are looking for. You can also look up a Shelby County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Shelby County Jail East Inmate Search
The Shelby County Jail East maintains an average of 2665 offenders in custody on any given day. The Shelby County Jail East has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Shelby County law enforcement agencies arrest and detain approximately 107,300 offenders.
The following charts of Shelby County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Shelby County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Shelby County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Shelby County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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The Shelby County Jail East is located in Memphis, approximately 16 miles from the Shelby County Main Jail, and it also houses the female inmates, albeit seperate from the men. It is a low, two story building that houses up to 2665 inmates in double capacity cells with no more than two people in each.
The average stay is 7 days, and it is a fully functional satellite jail that provides full services and programs. It shares many of the same programs as the Main Jail, with GED programs, adult education, domestic violence education, creative arts, life skills, and a library.
Religious services are provided and inmates may choose to attend or not, as well as being provided with recreational activities both indoors and out. Social skills are a key to creating a positive environment, and they are practiced daily with other inmates as well as staff.
Full medical care is provided and the mental health professionals provide counseling and other services. Substance abuse treatments are available for those who need them, and all inmates are educated on the effects of substance use and how to prevent addiction.
All care is provided at Shelby County Jail East including the mental health and medical but also meals that are nutritious and contact with friends an family.
Mail: Letters will only be accepted if they are fully addressed and have a complete return address including the name of the sender.
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
Phones: Phones are available for outgoing calls in each of the housing units and common areas, allowing inmates who are not at meals or in classes or programs to contact friends or family members.
Visitation: Each visitor and visit must be approved with more than 24 hours’ notice, and as much as a week notice. Visits are all on video, and there are kiosks available at the facility or they may be completed remotely. A 10 minute visit is $2.50 and a 25 minute visit is $6.25.
When someone is arrested, they are taken to Shelby County Jail East for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Shelby County Jail East:
The duration of booking can vary, taking between one and 48 hours. For more information on paying an arrestee’s bond, contact Shelby County Jail East at 901-222-6600.
After being arrested and booked into Shelby County Jail East in East Memphis, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 901-222-6600 for the exact bail amount.
There are multiple ways to pay bail.
To get more information on the bail process in Shelby County, Tennessee, visit the Shelby County Jail East Bail FAQ.
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How Do You Visit an Inmate in the Shelby County Jail East? What is the Schedule?
6201 Haley Road
East Memphis, TN 38103
For scheduling Issues call 901-222-6611
For technical support call 855-208-7349
EAST JAIL VISITING SCHEDULE
| LAST NAME OF INMATE |
DAY | TIMES |
| O, P, Q, R | MON | 7:00AM-11.30AM |
| S, T, U, V | MON | 3:00PM-7:30PM |
| W, X, Y, Z | TUE | 7:00AM-11.30AM |
| A, B, C | TUE | 3:00PM-7:30PM |
| D, E, F, G | WED | 7:00AM-11.30AM |
| H, I, J, K | WED | 3:00PM-7:30PM |
| L, M, N | THU | 7:00AM-11.30AM |
| O, P, Q, R | THU | 3:00PM-7:30PM |
| S, T, U, V | FRI | 7:00AM-11.30AM |
| W, X, Y, Z | FRI | 3:00PM-7:30PM |
| A, B, C | SAT | 7:00AM-11.30AM |
| D, E, F, G | SAT | 3:00PM-7:30PM |
| H, I, J, K | SUN | 7:00AM-11.30AM |
| L, M, N | SUN | 3:00PM-7:30PM |
For scheduling Issues call 901-222-6611
For technical support call 855-208-7349
MAIN JAIL REMOTE VISITATION SCHEDULE
| INMATES | DAY | TIMES |
| ALL | SUN | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | MON | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | TUE | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | WED | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | THU | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | FRI | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | SAT | 8:00AM-12:00PM 3:00PM-7:00PM |
How it Works with GettingOut
1. Register an account.
2. Select Shelby County Jail East
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Shelby County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Shelby County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Shelby County Jail East:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Shelby County follow these steps:
1. Start by confirming that Shelby County Jail East's Video Visitation is working correctly by looking up Shelby County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Shelby County Jail East, and then the inmate you wish to communicate with.
Other Shelby County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Shelby County Jail East Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Shelby County, can be found on our Visit Inmate Page.
Shelby County Jail East Phone: 901-222-6600
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Shelby County Jail East?
For scheduling Issues call 901-222-4928
For technical support call 855-208-7349
MAIN JAIL REMOTE VISITATION SCHEDULE
| INMATES | DAY | TIMES |
| ALL | SUN | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | MON | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | TUE | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | WED | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | THU | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | FRI | 8:00AM-12:00PM 3:00PM-7:00PM |
| ALL | SAT | 8:00AM-12:00PM 3:00PM-7:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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How Do You Deposit Money for an Inmate in the Shelby County Jail East?
You can deposit money four different ways:
correctpay.com Assistance:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send commissary money to an inmate in Shelby County Jail East follow these steps:
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For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Shelby County Jail East.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Shelby County Jail East?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Shelby County Jail East Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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How do I Mail an Inmate in the Shelby County Jail East, and what can I send them?
Postcards
The Shelby County Jail East allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Shelby County Jail East also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Shelby County Jail East allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Shelby County Jail East standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
For inmates receiving mail in the Shelby County Jail East there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Shelby County Jail East:
Inmate's Full Name & Booking #
Shelby Jail East
Location where housed (if known)
6201 Haley Rd.
Memphis, TN 38134
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Shelby County Jail East, and what can I purchase?
Shelby County Jail East uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.
You can deposit money four different ways:
correctpay Contact, Help and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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How Can I Communicate with an Inmate in the Shelby County Jail East using an Online Messaging Service?
Shelby County Jail East contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Shelby County Jail East,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Shelby County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Shelby County Jail East,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Shelby County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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Do Inmates in the Shelby County Jail East have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Shelby County Jail East, such as:
- Free services are already available for use on the device at Shelby County Jail East.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Shelby County Jail East Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Shelby County Jail East inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shelby County Jail East’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 901-222-6600 for further assistance.
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What are the other City and County Jails in Shelby County?
What are the other Jails in the Neighboring Counties surrounding Shelby County?
This facility, known as "Shelby County Jail East" is also known as Shelby County Jail - E. Memphis, Criminal Justice Complex, Shelby County Jail - E. Memphis, Tennessee, Shelby.
