Polk County Detention Center

To search for an inmate in the Polk County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 423-338-8215 for the information you are looking for. You can also look up a Polk County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.

Tennessee also keeps a public database of all their felony offenders.

Polk County Detention Center Inmate Search

The Polk County Detention Center maintains an average of 174 offenders in custody on any given day. The Polk County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Polk County law enforcement agencies arrest and detain approximately 3,480 offenders.

The following charts of Polk County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Polk County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Polk County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Polk County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Polk County Detention Center? What is the Schedule?

Polk County Detention Center Inmate Video Visitation Schedule

164 Industrial Access Circle
Benton, TN 37307
423-338-8215

• Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
• Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
• All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
• Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
• Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
• Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
• A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.

INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.

ON SITE PERSONAL VISITS

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.

REMOTE INMATE VIDEO CALLS

Inmate Visitation

IMPORTANT - All remote visitation at the Polk County Detention Center is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Polk County Detention Center?

Polk County Detention Center Inmate Visitation

IMPORTANT - All remote visitation at the Polk County Detention Center is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Polk County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Polk County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

How Do You Deposit Money for an Inmate in the Polk County Detention Center?

There are multiple ways to add money to an inmate's account at Polk County Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Polk County

To send commissary money to an inmate in Polk County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Tennessee, then select Polk County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Polk County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Polk County Detention Center?

How to Make and Receive Phone Calls from an Inmate in Polk County

To register and sign up for a phone account with City Tele Coin to communicate with your Polk County Detention Center inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Polk County Detention Center to call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Polk County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

How do I Mail an Inmate in the Polk County Detention Center, and what can I send them?

Polk County Detention Center Inmate Mail Guidelines

Postcards
The Polk County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Polk County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Polk County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Polk County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

Polk County Detention Center Inmate Mail Guidelines

Postcards
The Polk County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Polk County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Polk County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Polk County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Polk County Detention Center
PO Box 1189
Benton, TN 37307

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

Can I purchase Commissary Online for an Inmate in the Polk County Detention Center, and what can I purchase?

How to Send Money to an Inmate in Polk County

To send commissary money to an inmate in Polk County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Tennessee, then select Polk County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Polk County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

How Can I Communicate with an Inmate in the Polk County Detention Center using an Online Messaging Service?

Polk County Detention Center Allows your Inmate to Receive and Send Text and Email Messages

The Polk County Detention Center contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.

You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.

To register for text and email digital message with your inmate go to City Tele Coin and sign up.

Customer Service Contact information:
onlinesupport@citytelecoin.com
318-746-1114

Polk County Detention Center Allows your Inmate to Receive and Send Text and Email Messages

The Polk County Detention Center contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.

You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.

To register for text and email digital message with your inmate go to City Tele Coin and sign up.

Customer Service Contact information:
onlinesupport@citytelecoin.com
318-746-1114

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

Do Inmates in the Polk County Detention Center have Access to Tablets or Computers?

Polk County Detention Center now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

Polk County Detention Center now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-338-8215 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Polk County?