Metro Moore County Jail Remote Inmate Video Visits

Search for an Inmate in Moore County

Metro Moore County Jail

Address:
58 Elm Street South
Lynchburg, TN 37352

Phone:

931-307-6448

Schedule a Video Visit with an Inmate at the Metro Moore County Jail - Remotely or at the Jail

The Metro Moore County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Metro Moore County Jail is able to accomplish this is with Jail ATM remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Jail ATM.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Jail ATM video visits and video messages, call the facility at 931-307-6448 or scroll down for a complete section of Frequently Asked Questions and Answers.

Metro Moore County Jail uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Metro Moore County Jail by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Metro Moore County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Metro Moore County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Metro Moore County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
Metro Moore County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Metro Moore County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to visit an inmate in Moore County Tennessee using Remote Video Visitation 

To visit an inmate in Moore County follow these steps:

  • In addition to visiting inmates at the jail, Metro Moore County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Moore County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Metro Moore County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Metro Moore County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Metro Moore County Jail lobby.
    2.  You Can Send Gift Packs
         Metro Moore County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Metro Moore County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Moore County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Metro Moore County Jail Make Phone Calls?

To receive phone calls from inmates in Moore County, or to assist them in making phone calls from jail to other people, follow these steps:

  • Metro Moore County Jail uses the services of Correct Solutions Group.
  • Register with them online or call them at 877-618-3516
  • Services for Moore County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's phone account..

For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Moore County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Metro Moore County Jail follow these steps:

  • Select Tennessee, then select Metro Moore County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Moore County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Moore County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Metro Moore County Jail check out our Commissary Instructions Page for Moore County.


 

Metro Moore County Jail Inmate Mail Guidelines

Postcards
The Metro Moore County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Metro Moore County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Metro Moore County Jail
58 Elm St. South
Route 3 - Box 244
Lynchburg, TN 37352



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Metro Moore County Jail
58 Elm St. South
Route 3 - Box 244
Lynchburg, TN 37352



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Metro Moore County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Metro Moore County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Metro Moore County Jail
58 Elm St. South
Route 3 - Box 244
Lynchburg, TN 37352


 

How to Send Money to an Inmate in Moore County

To send commissary money to an inmate in Metro Moore County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Metro Moore County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Metro Moore County Jail.


 

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