Monroe County Jail

To search for an inmate in the Monroe County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 423-442-3911 for the information you are looking for. You can also look up a Monroe County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.

Tennessee also keeps a public database of all their felony offenders.

Monroe County Jail Inmate Search

The Monroe County Jail maintains an average of 364 offenders in custody on any given day. The Monroe County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Monroe County law enforcement agencies arrest and detain approximately 7,280 offenders.

The following charts of Monroe County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Monroe County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Monroe County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Monroe County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Monroe County Jail? What is the Schedule?

Monroe County Jail Inmate Video Visitation Schedule

4500 New Hwy 68
Madisonville, TN 37354
423-442-3911

• Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
• Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
• All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
• Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
• Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
• Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
• A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.

INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.

ON SITE PERSONAL VISITS

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.

REMOTE INMATE VIDEO CALLS

Inmate Visitation

IMPORTANT - All remote visitation at the Monroe County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Monroe County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Monroe County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Monroe County Jail?

Monroe County Jail Inmate Visitation

IMPORTANT - All remote visitation at the Monroe County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Monroe County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Monroe County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

How Do You Deposit Money for an Inmate in the Monroe County Jail?

You can deposit money four different ways:

• Deposit at correctpay.com.
• Deposit at the jail's VendEngine kiosk.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit using the iOS or Android app.

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Money to an Inmate in Monroe County

To send commissary money to an inmate in Monroe County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Monroe County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Monroe County Jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Monroe County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Monroe County Jail?

How to Make and Receive Phone Calls from an Inmate in Monroe County

To register and sign up for a phone account with City Tele Coin to communicate with your Monroe County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Monroe County Jail to call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Monroe County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

How do I Mail an Inmate in the Monroe County Jail, and what can I send them?

Monroe County Jail Inmate Mail Guidelines

Postcards
The Monroe County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Monroe County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Monroe County Jail
4500 New Hwy 68
Madisonville, TN 37354

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Monroe County Jail
4500 New Hwy 68
Madisonville, TN 37354

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Monroe County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Monroe County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Monroe County Jail
4500 New Hwy 68
Madisonville, TN 37354

Monroe County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Monroe County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Monroe County Jail:
Inmate's Full Name & Inmate ID#
Monroe County Jail
4500 New Hwy 68
Madisonville, TN 37354

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

Can I purchase Commissary Online for an Inmate in the Monroe County Jail, and what can I purchase?

Monroe County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.

You can deposit money four different ways:

• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

correctpay Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

How Can I Communicate with an Inmate in the Monroe County Jail using an Online Messaging Service?

Monroe County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

How to Have Remote Video Visits and Email Communication with an Inmate in Monroe County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Monroe County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
• You can also send and receive secure messages and use them to make and receive phone calls with your Monroe County inmate.
• This is a fee based service.
• For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
• Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Monroe County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

Do Inmates in the Monroe County Jail have Access to Tablets or Computers?

Monroe County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

Monroe County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Monroe County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 423-442-3911 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Monroe County?