Knox County Detention Facility, TN Video Visitation

Q: What is a video visit, and how do they work?

What is a video visit, and how do they work? Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons: • It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Knox County Detention Facility money. • It removes any opportunity for contraband (drugs) to enter the facility. • It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail. • While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim. • Video visitation gives the inmates and their visitors the feeling of more privacy. Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten. Video visitation can take place on a computer, a tablet or a phone. Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day. If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail. You must also be on the inmate's approved list, even for a video visit.

Q: Who are the companies that facilitate video visits?

Who are the companies that facilitate video visits? There are several different companies that contract with all the jails and prisons that allow video visitation: These are the companies in alphabetical order: CIDNET City Tele Coin Correct Solutions Group Correct Pay Ctel Gettingout GTL Homewav IC Solutions Inmate Canteen Inmate Sales iwebvisits JailATM Jpay Gettingintouch (netvisit) NCIC Prodigy Sales Reliance Securus Smart Communications Tiger Services Visitel In addition, some jails use Microsoft Meeting and Zoom.

Remote Visits Information Visits Mail Phone Money Bail Inmate Search Email Tablets Commissary Court Booking Photos Court Process Video Nearby Jails

Search for an Inmate in Knox County

Knox County Detention Facility

Address:
5001 Maloneyville Road
Knoxville, TN 37918
Phone:
865-281-6700

Schedule a Video Visit with an Inmate at the Knox County Detention Facility - Remotely or at the Jail

The Knox County Detention Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Knox County Detention Facility is able to accomplish this is with correctpay remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and correctpay.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on correctpay video visits and video messages, call the facility at 865-281-6700 or scroll down for a complete section of Frequently Asked Questions and Answers.

Knox County Detention Facility - Remote Video Visitation with your Inmate

Knox County Detention Facility uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

Visit from your home computer.
Visit from the correctpay VendEngine Kiosk in the jail lobby.
Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

Deposit online at correctpay.com
Deposit at the correctpay VendEngine kiosk in the Knox County Detention Facility lobby.
Deposit over the phone 24/7 at 855-836-3364
Deposit through their iOS or Android app.

Attorney Visits only! < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Knox County Detention Facility Inmate Video Visitation Schedule & Registration
Roger D. Wilson Detention Facility

Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918

865-281-6700

The first thing you must do is register with CorrectPay to be able to schedule any visits.
Inmates are allowed two scheduled visits per week.
1:00PM visits end at 1:30PM
5:30PM and 8:30PM visits ends 30 minutes later... 6:00PM and 9:00PM.

ON SITE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

DAY	TIMES	INMATE HOUSING
SUN	8:00am to 1:00pm	Unit 2 and 3
SUN	3:00pm to 5:30pm	Unit 3 and 4
MON	8:00am to 1:00pm	Unit 1 and 3
MON	3:00pm to 5:30pm	Unit 2 and 3
TUE	8:00am to 1:00pm	Unit 3 and 4
TUE	3:00pm to 5:30pm	Unit 3 and 6
WED	8:00am to 1:00pm	Unit 2 and 3
WED	3:00pm to 5:30pm	Unit 1 and 3
THU	8:00am to 1:00pm	Unit 3 and 6
THU	3:00pm to 5:30pm	Unit 3 and 4
FRI	8:00am to 1:00pm	Unit 1 and 3
FRI	3:00pm to 5:30pm	Unit 2, 3 and 6
SAT	8:00am to 1:00pm	Unit 3, 4 and 6
SAT	3:00pm to 5:30pm	Unit 1 and 3

REMOTE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

DAY	TIMES	INMATE HOUSING
SUN	8:00am to 1:00pm	Unit 2 and 3
SUN	3:00pm to 8:30pm	Unit 3 and 4
MON	8:00am to 1:00pm	Unit 1 and 3
MON	3:00pm to 8:30pm	Unit 2 and 3
TUE	8:00am to 1:00pm	Unit 3 and 4
TUE	3:00pm to 8:30pm	Unit 3 and 6
WED	8:00am to 1:00pm	Unit 2 and 3
WED	3:00pm to 8:30pm	Unit 1 and 3
THU	8:00am to 1:00pm	Unit 3 and 6
THU	3:00pm to 8:30pm	Unit 3 and 4
FRI	8:00am to 1:00pm	Unit 1 and 3
FRI	3:00pm to 8:30pm	Unit 2, 3 and 6
SAT	8:00am to 1:00pm	Unit 3, 4 and 6
SAT	3:00pm to 8:30pm	Unit 1 and 3

Register for Remote Visitation with an Inmate in the Knox County Detention Facility

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Knox County Detention Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.