Hancock County Jail Photos & Videos

Hancock County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Hancock County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Hancock County Jail:
Inmate's Full Name & Inmate ID#
Hancock County Jail
265 New Jail Street
Sneedville, TN 37869

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

Friends and Family can use HomeWAV for messaging with inmates at the Hancock County Jail

How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.

Go the the Solutions Page for full video tutorials and answers to your questions.

Hancock County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

• Register here. 

Questions:

• By phone - 314-764-2872
• By email - [email protected]

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

How Do Inmates in Hancock County Jail Make Phone Calls?

To receive phone calls from inmates in Hancock County, or to assist them in making phone calls to other people, follow these steps:

• Hancock County Jail uses the services of HOMEWAV.
• 
• Register with them online or call them at 844-394-6639. 
• Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
• Services for Hancock County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Hancock County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.

How to Visit or Email an Inmate in Hancock County Tennessee or visiting an inmate at the jail

To visit or email an inmate in Hancock County follow these steps:

• In addition to visiting inmates at the jail, Hancock County Jail uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Hancock County Jail inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Hancock County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Hancock County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Hancock County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Hancock County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.