Cumberland County Jail, TN Video Visitation

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Cumberland County Jail

Address:
90 Justice Center Drive
Crossville, TN 38555
Phone:
931-484-6176

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Cumberland County Jail

At Cumberland County Jail, maintaining close ties between inmates and their families is highly encouraged. These relationships can play a significant role in an inmate's successful transition back into society and reduce the likelihood of reoffending.

To facilitate this, Cumberland County Jail provides (or will soon provide) remote video visitation. Loved ones can use their phones or computers to connect with their inmate through video kiosks or tablets provided by a third-party service.

Benefits of video visitation include:

Boosts inmate morale.
Keeps inmates in touch with their family, friends, and children.
Reduces staff involvement in managing in-person visits.
Generates revenue for the facility.
Prevents the spread of illnesses during visits.
Prevents contraband from entering through in-person visits.

For more information, call Cumberland County Jail at 931-484-6176, or scroll down for Frequently Asked Questions.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Cumberland County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.