Luzerne County Correctional Facility

To search for an inmate in the Luzerne County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 570-829-7741 for the information you are looking for. You can also look up an offender's Criminal Court Case online in Luzerne County or any other county in Pennsylvania.

Luzerne County Correctional Facility Inmate Search

The Luzerne County Correctional Facility maintains an average of 681 offenders in custody on any given day. The Luzerne County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Luzerne County law enforcement agencies arrest and detain approximately 13,620 offenders.

The following charts of Luzerne County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Luzerne County Corrections Department, the state of Pennsylvania Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Luzerne County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Luzerne County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Luzerne County Correctional Facility? What is the Schedule?

Luzerne County Correctional Facility ON-SITE VISITATION (see schedule below)

99 Water Street
Wilkes-Barre, PA 18711
570-829-7741

• Two visiting days per week
• 30-minute visiting day
• One visit per visiting day.
• Extended visits are allowed for 100+ miles away (with ID)

Luzerne County Correctional Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Luzerne County Correctional Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Luzerne County Correctional Facility.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Luzerne County Correctional Facility?

To visit an inmate in Luzerne County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Luzerne County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Luzerne County Correctional Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Luzerne County follow these steps:
1.  Start by confirming that Luzerne County Correctional Facility's Video Visitation is working correctly by looking up Luzerne County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Luzerne County Correctional Facility, and then the inmate you wish to communicate with.

Other Luzerne County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Luzerne County Correctional Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Luzerne County, can be found on our Visit Inmate Page.

Luzerne County Correctional Facility Phone: 570-829-7741

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Luzerne County Correctional Facility?

Luzerne County Correctional Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.
• Remote Visits have a fee.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

How Do You Deposit Money for an Inmate in the Luzerne County Correctional Facility?

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

Depositing Money in an Inmate's Commissary Account at Luzerne County Correctional Facility

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Luzerne County Correctional Facility Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or credit cards.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to:
99 Water Street
Wilkes-Barre, PA 18711

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 570-829-7741 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Luzerne County Correctional Facility?

How Do You Communicate with an Inmate in the Luzerne County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Luzerne County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Luzerne County Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

How do I Mail an Inmate in the Luzerne County Correctional Facility, and what can I send them?

Luzerne County Correctional Facility Inmate Mail Guidelines

Postcards
The Luzerne County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Luzerne County Correctional Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & LCDOC booking number
Luzerne County Correctional Facility
99 Water Street
Wilkes-Barre, PA 18711

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & LCDOC booking number
Luzerne County Correctional Facility
99 Water Street
Wilkes-Barre, PA 18711

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Luzerne County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Luzerne County Correctional Facility standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & LCDOC booking number
Luzerne County Correctional Facility
99 Water Street
Wilkes-Barre, PA 18711

Luzerne County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Luzerne County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Luzerne County Correctional Facility:
Inmate's Full Name & LCDOC booking number
Luzerne County Correctional Facility
99 Water Street
Wilkes-Barre, PA 18711

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

Can I purchase Commissary Online for an Inmate in the Luzerne County Correctional Facility, and what can I purchase?

You can make a deposit to an inmate's account at the jail's Accounting Office window Monday-Friday from 7:00AM to 3:00PM.
The address is:
Luzerne County Correctional Facility
99 Water Street
Wilkes-Barre, PA 18711

• They do not accept cash at the the jail's Accounting Office, but they do at the Kiosk (see below).
• Money Orders or Certified Bank Checks can also be sent through the mail to the above address.
• In order to ensure accuracy, address the envelope with the Inmate's Full Name, along with the Luzerne County Booking Number.

In-Person Deposits
The Luzerne County Correctional Facility Lobby also has a Kiosk for depositing funds.
The Kiosk accepts $5, $10, $20, $50 and $100 bills.
Money can be deposited for the inmate’s general account (including commissary) or for the Inmate Telephone system.
The fee for cash deposits is $2.50 per transaction (up to $300).

Online Deposits
The fee for online credit card deposits up to $20 is $2.95; and increases to an $11.50 fee for the maximum $300 credit card deposit.
All fees are posted on the Kiosk in the lobby.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

How Can I Communicate with an Inmate in the Luzerne County Correctional Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Luzerne County Correctional Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Luzerne County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Luzerne County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Luzerne County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Luzerne County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Luzerne County Correctional Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Luzerne County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Luzerne County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Luzerne County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

Do Inmates in the Luzerne County Correctional Facility have Access to Tablets or Computers?

Luzerne County Correctional Facility allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Luzerne County Correctional Facility, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Luzerne County Correctional Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Luzerne County Correctional Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Luzerne County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Luzerne County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Luzerne County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 570-829-7741 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Luzerne County?