Portage County Jail Inmate Mail

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Send an Inmate Mail in the Portage County Jail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's Full Name & Inmate #
Portage County Jail
8240 Infirmary Road
Ravenna, OH 44266

....

Important: Use the third-party mail service address directly below for personal mail, IF IT IS DIFFERENT than the above address:

Inmate's Full Name & Inmate #
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131

  • All mail sent to an inmate at the Portage County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • Always use blue or black ink. Do NOT use felt markers or crayons.
  • Do NOT include drawings, nor should you draw on the envelope or postcard.
  • Do NOT enclose glitter, confetti or anything else in envelope.
  • Do not use lipstick, perfume, colored ink or markers, or crayons.
  • When greeting cards are allowed, they should be plain and not be musical.  
  • When books, newspapers and magazines are allowed, they must be new, and only be sent directly from the publisher.
  • Packages, when allowed, must only be sent directly to an inmate from the third-party vendor outlined on our Commissary Page.

Inmates have their mail delivered Monday thru Friday. There is no limit on how much mail they can receive. Inmates are allowed to send mail to friends and family, but NOT to co-defendants, other inmates in this or other jails or prisons, and NOT from people they have a 'no contact' order in place from.

The Portage County Jail has a zero-tolerance policy regarding mail violations.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

Scroll down for a list of Frequently Asked Questions and Answers regarding how to send an inmate mail, or call the Portage County Jail at 330-297-3891 with your questions.

Mailing an Inmate at Portage County Jail

Using Text Behind to Mail Letters to a Portage County Jail Inmate

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Portage County Jail:

1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:

Inmate Name and Inmate Number
Portage County Jail Ohio
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.

3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.

4.    All digital files are then forwarded to the offender’s assigned prison.

5.    Portage County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Portage County Jail Ohio (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.


 

What can you mail to an inmate in Portage County Jail?

Portage County Jail Inmate Mail Guidelines

Postcards
The Portage County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Portage County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate #
Portage County Jail - Ohio
8240 Infirmary Road
Ravenna, oh 44266



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Portage County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Portage County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
Portage County Jail - Ohio
8240 Infirmary Road
Ravenna, oh 44266


 

Frequently Asked Questions about Inmate Mail
 

What is Inmate mail?

What is my inmate’s mailing address?

How do I mail a letter to an inmate in the Portage County Jail?

How do I address a letter to an inmate?

If a letter is withheld from being delivered to an inmate, will they be notified?

What can I send to an inmate by mail?

Can I send pictures to an inmate?

Can I send newspapers, magazines and books to an inmate in the Portage County Jail?

How often can I send letters or cards to an inmate?

How often can an inmate mail letters?

What is considered ‘contraband’ in an inmate’s mail?

Can I send printouts from my computer to an inmate?

Can I send an inmate a package?

Can I send an inmate a gift?

If I send something to an inmate that is not allowed, can the inmate or I get in trouble?

Can I send an inmate postage stamps?

How can an inmate get stamps while in jail or prison?

If an inmate has no money, will the Portage County Jail give them stamps?

What happens if I send the inmate drugs, a weapon or anything illegal, will I get in trouble?

What are some other important mail tips to avoid problems?


 

 

What is Inmate mail?

By law, every inmate is entitled to receive mail delivered through the United State Postal Service. While for years, this mail was always delivered in the form of a letter or a postcard from friends and loved ones directly to the inmate, the definition of inmate mail has changed a bit.

Inmate mail can be:

•    A letter in an envelope,
•    A postcard,
•    A greeting card, or
•    A digital letter

Because of security and contraband concerns, mainly the paper and envelope that a letter is written on or enclosed in, being soaked in a liquid form of drugs, many jails are increasingly limiting the type of mail inmates can get.

Some still allow regular mail in an envelope with a stamp, but many now have the letter sent to a third-party that opens the letter, scans it and the envelope into a computer, emails the letter to the jail where they print it out, giving the photocopies to the inmate, or they send it to a computer kiosk or tablet digitally that the inmate can access.

Others only allow postcards, specifically the white, pre-stamped postcards that you can purchase from the post office. 

When greeting cards are allowed, they can’t be cards with glitter, music or other do-dads. They can only be plain paper cards.

Some jails, in fact most, require that mail be written or typed with only black or blue ink. Some allow black pencils to be used.

None allow crayons, markers, lipstick prints, etc. 

All require white envelopes, white paper or lined paper such as from a pad. Very few allow paper that is card stock. It must be plain white, 20-lb. printer paper.

To see the inmate mail policies for Portage County Jail check out the inmate mail details above or call the jail at 330-297-3891 for specific information.


 

 

What is my inmate’s mailing address?

There are five different types of addresses for every jail:

1.    The physical address of the jail.
2.    The mailing address for an inmate’s personal mail.
3.    The mailing address for the inmate’s legal mail.
4.    The mailing address for the jail’s administrative staff.
5.    The mailing address for sending money to the inmate’s trust or commissary fund. (visit the Inmate Money page for this information)

In general, the only three addresses that friends and family of inmates need to be concerned about are:

•    The inmate address for personal mail.
•    The address for sending money orders to the inmate’s commissary account.
      Visit the Inmate Money page for this information.
•    The physical address of the jail.

Because this section is about mailing an inmate, the address for mailing an inmate is:

Inmate's Full Name & Inmate #
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131

or 

Inmate's Full Name
Inmate ID#
Portage County Jail
8240 Infirmary Road
Ravenna, OH 44266

If a red address is visible above, then use that address, as that is the new address the jail is using for an inmate's personal mail to combat contraband entering the facility.


 

 

How do I mail a letter to an inmate in the Portage County Jail?

To mail a letter to an inmate in the Portage County Jail, first completely read all the mail policies and guidelines that are on this page. Also read any updated mail guidelines that are on the official page for the facility. If you still have questions, then call the jail at 330-297-3891 and ask specifics.

It is important to understand that if even one thing is done incorrectly when sending a letter to the jail, even if everything else is done correctly, then your letter will not be delivered to the inmate.  In fact, even though the jail claims they will mail your letter back to you so that you will know it was not delivered, there is always the chance it will be disposed of. 

Don't be the loved one sitting at home, wondering why your inmate is not responding to your letter, when in fact they may not have even received it.


 

 

How do I address a letter to an inmate?

All mail to the inmate must be addressed as follows:

A full return address, which includes your full name and full address.  Without this the mail will not be delivered to the inmate.

A complete address to the inmate, including:

Full Name (name that they were booked under)
Inmate ID# (booking #, SO #, etc.)
Inmate’s Housing location (if you know it)
Portage County Jail
Mailing Address
City, State, Zip code

Inmate's Full Name & Inmate #
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131



A letter that is not addressed completely may not get delivered. Keep in mind that often there is more than one inmate in a jail with the same name. You certainly don’t want the wrong inmate getting your private mail, do you?


 

 

If a letter is withheld from being delivered to an inmate, will they be notified?

Sometimes. There are some jails that will deliver you a notification that a letter which was intended for you was returned because it was either improperly addressed, did not have return address, contained contraband of some sort, had things written in it that were against mail and jail policies, or were sent by someone you were not allowed contact with such as co-defendant or someone the court had forbidden contact with such as a spouse in a domestic violence case.

Most of the time though, the letter is either returned or destroyed, and if there are illegal substances in the letter, it will be turned over to the Portage County Sheriff or District Attorney for possible criminal investigation and/or indictment.


 

 

What can I send to an inmate by mail?

Generally nothing but a letter, printouts from a computer printer or photographs (not polaroid) can be sent to an inmate in the mail. If there is anything else enclosed, the entire letter and the contents will be returned to you or destroyed.

There are a few exceptions to this, such as several county jails in New York, including the infamous Riker’s Island. Riker’s allows all kinds of things to be mailed to an inmate, including a box of items every month.


 

 

Can I send pictures to an inmate?

Every jail has their own policy regarding allowing inmates to receive photographs in the mail, if at all. For Portage County Jail’s policy, review the information on this page.

In general, most jails allow an inmate to have anywhere from four to six photographs in their possession at any one time. These cannot be polaroids, and the photos cannot be construed as even mildly sexual (such as a woman or child in a bathing suit), gang related, drug related or violent.

Some jails allow only photocopied photos.

Some jails only allow photos that are sent digitally and must remain digital.

There are only a few jails that do not allow any photos of any kind.

If you are still uncertain as the policy regarding photographs at the Portage County Jail, call them at 330-297-3891.


 

 

Can I send newspapers, magazines and books to an inmate in the Portage County Jail?

Most jails allow newspapers, magazines and books to be sent to an inmate, as long as they come directly from the publisher, such as directly from the newspaper or magazine themselves, or from the specific book publisher or trusted mail order source such as Amazon or Barnes and Noble.

There is often a limit of the quantity of books and magazines an inmate can either receive at one time, receive each month, or have in their possession at any one time. 

Hardcover books, or books with wire spiral binders are never allowed.

Any publications that portray or discuss violence, sex, gang activity, drugs, jail escapes or anything else against jail policies are not allowed and will be returned.

The 'book and periodical' policy of the Portage County Jail are detailed on this page. However, if it is not, then call the jail at 330-297-3891 and ask.

Keep in mind that the address the publications should be mailed to is not always the mailing address of where the inmate gets their regular mail, the mail that is scanned and forwarded digitally to them.

The mailing address for publications is:

Inmate's Full Name & Inmate #
Portage County Jail - Ohio
8240 Infirmary Road
Ravenna, oh 44266


or 

Inmate's Full Name
Inmate ID#
Portage County Jail
8240 Infirmary Road
Ravenna, OH 44266

NOTE: Use the address in red if it is visible to you.

Exception: There are a few New York jails that allow publications to be sent directly to them as opposed to having it sent through the publisher. One of the most notable exceptions is Riker’s Island in New York City.


 

 

How often can I send letters or cards to an inmate?

There is no limit to how often you can send letters or cards to an inmate. You are only limited to the types of letters and cards that you can send, considering Portage County Jail’s policies, which are outlined on this page.


 

 

How often can an inmate mail letters?

An inmate in the Portage County Jail can mail letters as often as they like.  There is no limit to the number of letters that an inmate can write and send.  They are only limited by the number of stamps they can afford to purchase through commissary, and the amount of commissary 'spend' that the Portage County Jail allows.


 

 

What is considered ‘contraband’ in an inmate’s mail?

Contraband is defined as anything that the jail does not allow to be mailed to an inmate, which is just about everything. The list would fill ten sets of encyclopedias. 

It easier to say what is allowed to be sent through the mail:

•    When allowed, a certain number of photographs.
•    When allowed, newspapers, magazines and books, if they are sent from a publisher.
•    When allowed, a care package of snacks, hygiene products or clothing from a commissary company that has contracted with the jail.


 

 

Can I send printouts from my computer to an inmate?

Some jails allow printouts of photographs and information to be sent to an inmate through the mail. Refer to the mail policy on this page or by calling the jail directly at 330-297-3891.


 

 

Can I send an inmate a package?

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

Check out the Money Page or the Commissary Page for further information, or call the jail at 330-297-3891 to see which one that the Portage County Jail works with.

Here are all of the commissary package companies, in alphabetical order, who provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct


 

 

Can I send an inmate a gift?

The only gifts you can send an inmate must come from one of the stores above, and the Portage County Jail must contract with them.


 

 

If I send something to an inmate that is not allowed, can the inmate or I get in trouble?

If the item that you send an inmate is illegal, then you and/or your inmate can get in trouble, otherwise if it is not illegal, it will just be destroyed or in some cases, returned to you.

Note that if you continue to send items that are considered contraband, some of your communication privileges with your inmate, such as visitation or phone calls, may be suspended.


 

 

Can I send an inmate postage stamps?

No, you cannot send postage stamps. Stamps must be purchased by the inmate through commissary. You can send them the money for stamps, but not the stamps.


 

 

How can an inmate get stamps while in jail or prison?

Stamps can be purchased in the jail commissary by the inmate.


 

 

If an inmate has no money, will the Portage County Jail give them stamps?

Yes. If an inmate is indigent, the jail will provide them 2-3 stamps, and an equal amount of envelopes and stationery, each week. 


 

 

What happens if I send the inmate drugs, a weapon or anything illegal, will I get in trouble?

Yes. If you send the inmate drugs, a weapon or anything illegal, it will be turned over to the Portage County Sheriff or District Attorney and it is most likely that you will be prosecuted. 


 

 

What are some other important mail tips to avoid problems?

  • Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
  • Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
  • Never write anything about the inmate's court case you wouldn't want read aloud in court.
  • Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
  • The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

How to address your Inmate's Postcard or Envelope

Inmate's Full Name & Inmate #
Portage County Jail - Ohio
PO Box 247
Phoenix, MD 21131

All personal mail sent to an inmate at the Portage County Jail must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

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