Lucas County Corrections Center Remote Inmate Video Visits

Lucas County Corrections Center

Address:
1622 Spielbusch Avenue
Toledo, OH 43624
Phone:
419-213-4945

Schedule a Video Visit with an Inmate at the Lucas County Corrections Center - Remotely or at the Jail

The Lucas County Corrections Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Lucas County Corrections Center is able to accomplish this is with gettingout remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and gettingout.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on gettingout video visits and video messages, call the facility at 419-213-4945 or scroll down for a complete section of Frequently Asked Questions and Answers.

Lucas County Corrections Center - Remote Video Visitation with your Inmate

Lucas County Corrections Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Lucas County Corrections Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lucas County Corrections Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Lucas County Corrections Center
INMATE VIDEO VISITATION SCHEDULE

• You must be listed on an inmate’s approved visitor list before you can schedule a visit.
• Visits can be scheduled by calling 419-213-4863 no sooner than six days and no later than one day before the visit is to take place. (Because there are no visits on Sunday or Monday, Tuesday visits must be arranged by Saturday.) 
• All inmate visits are by appointment only on a first-come, first-served basis. No walk-ins will be allowed.
• If you reach the Correction Center’s voice mail, please leave your name, name of inmate, proper spelling of both names, your date of birth, your Social Security number, a phone number where you can be reached, and the time and day you want to visit. The visitation counselor will return your call to confirm your visit within 24 hours, except Sunday and Monday. If the visitor speaks to a live person on the phone, no confirmation call will be made.
• A complete warrant check will be done on each visitor. Visitors with active warrants will not be allowed to visit.
• You must arrive in the front lobby of the Corrections Center 10 minutes before your scheduled visit. Bring your ID.
• One adult may visit an inmate at one time. However, two adults may visit an inmate if they are the inmate’s parents or grandparents. Children age 17 or under may visit an inmate if accompanied by a parent or legal custodian/guardian.
• No more than two people may visit an inmate at one time under any circumstances.

Remote Video Visiting an Inmate in the Lucas County Corrections Center

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lucas County Corrections Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.