Lorain County Jail Remote Inmate Video Visits

Lorain County Jail

Address:
9896 Murray Ridge Road
Elyria, OH 44035
Phone:
440-329-3770

Schedule a Video Visit with an Inmate at the Lorain County Jail - Remotely or at the Jail

The Lorain County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Lorain County Jail is able to accomplish this is with ICSolutions remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ICSolutions.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on ICSolutions video visits and video messages, call the facility at 440-329-3770 or scroll down for a complete section of Frequently Asked Questions and Answers.

Lorain County Jail - Remote Video Visitation with your Inmate

Lorain County Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Lorain County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Lorain County Jail off-site (remote) INMATE VIDEO VISITATION SCHEDULE

• Vistors must register online with IC Solutions 24 hours in advance, but no more than 2 weeks in advance.
  
• Visitors can register online or at the Jail Lobby Kiosk.
• Visits will last twenty-five (25) minutes.
• General Population Inmates may only receive 1 Onsite Video Visit per week and 1 Offsite Video Visit per week.
• Visitors may not visit more than five (5) times during a week.
• Trustee Inmates may have 3 Onsite Video Visits and 3 Offsite Video Visits per week.
• The visitation week will be from Sunday – Saturday.  For example if you received a visit on Wednesday you will not be eligible for another visit until the following Sunday
• Visitors should arrive on station 10 – 15 Minutes prior to the start of their visit.
• The visitor or inmate can be up to fifteen (15) minutes late before it is marked as a missed visit.
• A missed visit counts towards the inmate’s weekly visit (except for things such as facility emergencies, unscheduled court, inmate medical appointments).
• Offsite Video Visits are at a cost of $15.00 for 25 minutes.

Remote Video Visitation with an inmate who is in the Lorain County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lorain County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

• All visits must be scheduled at least twenty-four (24) hours prior or up to two (2) weeks in advance.
• Visitors 18 years of age and older must register and possess a valid picture I.D. (driver’s license, State or Military I.D.).  All visitors under the age of 18 must be accompanied by their legal guardian.  The legal guardian must possess a copy of the child’s birth certificate or guardianship paperwork.
• All visitors must be registered in the system before they will be permitted to visit.
• Visits will last twenty-five (25) minutes.
• Each inmate will receive one (1) visit per week.
• Visitors may not visit more than five (5) times during a week.
• Visitors should arrive on station 10 – 15 Minutes prior to the start of their visit.
• The visitor or inmate can be up to fifteen (15) minutes late before it is marked as a missed visit.
• A missed visit counts towards the inmate’s weekly visit (except for things such as facility emergencies, unscheduled court, inmate medical appointments).
• Staff can deny, change, or cancel a visit if any rule violation occurs.
• Any visitor who has formerly been incarcerated in this facility less than six (6) months ago will not be permitted to visit.
• Trustees will receive three (3) twenty-five (25) minute visits per week.
• The visitation week will be from Sunday – Saturday.  For example if you received a visit on Wednesday you will not be eligible for another visit until the following Sunday.
• It is your responsibility to notify your visitor of any change of classification status.
• Only two (2) visitors will be permitted to visit at one time.
• Visitors or inmates are not permitted to switch with another person during visitation.  
• Visitors and inmates must remain seated at all times during the visit.
• Visitors will not be permitted to visit if they are under the influence of alcohol or drugs.
• No cell phone use is permitted during visitation.
• Appropriate dress is required at all times:  Clothing displaying gang-related symbols, themes or colors is prohibited.  Clothing displaying vulgar objectionable language or images is prohibited.  Skin tight, form fitting clothing; see through clothing, tank tops, skirts or dresses above the knee are not permitted.  No hats or hoods are permitted to be worn in the lobby area.
• Disruptive Behavior:  Any inmate or visitor whose behavior is disruptive during a visit or failure to follow the above guidelines could result in the termination of the visiting session or permanent visiting restrictions. 
• Visit Cancellation:  Visitation may be cancelled or altered due to operational needs or facility safety and security.