Wilkes County Jail

To search for an inmate in the Wilkes County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 336-903-7623 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Wilkes County.

Wilkes County Jail Inmate Search

The Wilkes County Jail maintains an average of 256 offenders in custody on any given day. The Wilkes County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Wilkes County law enforcement agencies arrest and detain approximately 6,320 offenders.

How Do You Visit an Inmate in the Wilkes County Jail? What is the Schedule?

Wilkes County Jail Inmate Visitation Schedule

502 Courthouse Drive
Wilkesboro, NC 28697
336-903-7623

• First, you must register an account with iwebvisit, then add Wilkes County Jail, then your inmate.
• Second, you can choose a time to visit.
• Inmates in Wilkes County Jail are allowed ONE, free 15 minute visit per week from the public lobby of the Wilkes County Jail.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Unlimited Remote Visits for a fee.

Wilkes County Jail uses iWebVisit for Inmate Video Visitation. 

• All visits are by appointment and first-come, first-serve.
• If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
• If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
• The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Wilkes County Jail here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Wilkes County Jail
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Wilkes County Jail?

Wilkes County Jail Inmate Visitation Schedule

502 Courthouse Drive
Wilkesboro, NC 28697
336-903-7623

• First, you must register an account with iwebvisit, then add Wilkes County Jail, then your inmate.
• Second, you can choose a time to visit.
• Inmates in Wilkes County Jail are allowed ONE, free 15 minute visit per week from the public lobby of the Wilkes County Jail.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Unlimited Remote Visits for a fee.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

How Do You Deposit Money for an Inmate in the Wilkes County Jail?

There are multiple ways to add money to an inmate's account at Wilkes County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Wilkes County

To send commissary money to an inmate in Wilkes County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select North Carolina, then select Wilkes County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Wilkes County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Wilkes County Jail?

How Do Inmates in Wilkes County Jail Make Phone Calls?

To receive phone calls from inmates in Wilkes County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Wilkes County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

How do I Mail an Inmate in the Wilkes County Jail, and what can I send them?

Wilkes County Jail Inmate Mail Guidelines

Postcards
The Wilkes County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Wilkes County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Wilkes County Jail
502 Courthouse Drive
Wilkesboro, NC 28697

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Wilkes County Jail
502 Courthouse Drive
Wilkesboro, NC 28697

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Wilkes County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Wilkes County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Wilkes County Jail
502 Courthouse Drive
Wilkesboro, NC 28697

Wilkes County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Wilkes County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Wilkes County Jail:
Inmate's Full Name & Inmate ID#
Wilkes County Jail
502 Courthouse Drive
Wilkesboro, NC 28697

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

Can I purchase Commissary Online for an Inmate in the Wilkes County Jail, and what can I purchase?

Wilkes County Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select North Carolina.
3. Select Wilkes County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Wilkes County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Wilkes County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Wilkes County

To send commissary money to an inmate in Wilkes County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select North Carolina, then select Wilkes County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Wilkes County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

How Can I Communicate with an Inmate in the Wilkes County Jail using an Online Messaging Service?

Wilkes County Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Wilkes County Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Wilkes County Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How to Send a Secure Email Message to an Inmate in Wilkes County

To send a secure email message to an inmate in Wilkes County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select North Carolina, then select Wilkes County Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Wilkes County Jail check out our Secure Messaging Guide for Wilkes County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

Do Inmates in the Wilkes County Jail have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Wilkes County Jail for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• Wilkes County Jail information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Wilkes County Jail directly at 336-903-7623 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Wilkes County Jail

How can you rent a tablet for an inmate in Wilkes County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Wilkes County Jail directly at 336-903-7623 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Wilkes County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wilkes County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-903-7623 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Wilkes County?