Visiting an Inmate at the Richmond County Detention Center

Richmond County Detention Center uses PayTel Connect for visiting an inmate with video.

It works like this:

• To start a video visit, the inmate will need to send the initial invite for the visit.
• Then you will receive a text to your phone notifying you of this request.
• Then you should set up an account on the website www.paytelconnect.com.
• The Richmond County Detention Center requires you upload a copy of your ID and a selfie.

For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.

Richmond County Detention Center Inmate Mail Guidelines

Postcards
The Richmond County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Richmond County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
Facility ID# 5170
P.O. Box 18247
Greensboro, North Carolina 28379

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Richmond County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Richmond County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Richmond County Detention Center
1 Court Street
Rockingham, NC 28379

How to Deposit Money Online for an inmate in Richmond County Detention Center

Richmond County Detention Center uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Richmond County Detention Center.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

• $3.95 to deposit $10.00 - 25.00
• $6.95 to deposit $25.01 - 100.00
• $8.95 to deposit $100.01 - 200.00
• $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.

Tablets Rentals Offer Great Solutions for Inmates at the Richmond County Detention Center

How can you rent a tablet for an inmate in Richmond County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Richmond County Detention Center directly at 910-997-8265 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Richmond County Detention Center.

How to Send a Secure Email Message to an Inmate in Richmond County

To send a secure email message to an inmate in Richmond County Detention Center follow these steps:

How inteleMESSAGE Works

• The Richmond County Detention Center inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Richmond County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Richmond County Detention Center check out our Secure Messaging Guide for Richmond County.

How Do Inmates in Richmond County Detention Center Make Phone Calls?

To receive phone calls from inmates in Richmond County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Richmond County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Richmond County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Richmond County Detention Center follow these steps:

• Richmond County Detention Center uses McDaniel Supply Company for their inmate commissary.
  
• McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Richmond County Detention Center.
• JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Richmond County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Richmond County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Richmond County Detention Center check out our Commissary Instructions Page for Richmond County.