Orange County Detention Center

To search for an inmate in the Orange County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 919-245-2940 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Orange County.

Orange County Detention Center Inmate Search

The Orange County Detention Center maintains an average of 144 offenders in custody on any given day. The Orange County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Orange County law enforcement agencies arrest and detain approximately 2,880 offenders.

How Do You Visit an Inmate in the Orange County Detention Center? What is the Schedule?

Orange County Detention Center Inmate on-site Video Visitation

1200 US 70 West
Hillsborough, NC 27278
919-245-2940

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Orange County Detention Center, choose your inmate and then schedule a time.
• Inmates are allowed up to four visits per week.

ON SITE VISITATION SCHEDULE

Orange County Detention Center Inmate Remote Video Visitation

1200 US 70 West
Hillsborough, NC 27278
919-245-2940

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Orange County Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

The Orange County Detention Center uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Orange County Detention Center

Orange County Detention Center uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Orange County Detention Center charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Orange County Detention Center has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Orange County Detention Center?

Orange County Detention Center Inmate on-site Video Visitation

1200 US 70 West
Hillsborough, NC 27278
919-245-2940

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Orange County Detention Center, choose your inmate and then schedule a time.
• Inmates are allowed up to four visits per week.

ON SITE VISITATION SCHEDULE

Orange County Detention Center Inmate Remote Video Visitation

1200 US 70 West
Hillsborough, NC 27278
919-245-2940

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Orange County Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

How Do You Deposit Money for an Inmate in the Orange County Detention Center?

There are THREE options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
You will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Orange County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Orange County

To deposit money online for an inmate in Orange County Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Orange County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Orange County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Orange County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Orange County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Orange County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Orange County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Orange County Detention Center?

How Do Inmates in Orange County Detention Center Make Phone Calls?

To receive phone calls from inmates in Orange County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Orange County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

How do I Mail an Inmate in the Orange County Detention Center, and what can I send them?

Orange County Detention Center Inmate Mail Guidelines

Postcards
The Orange County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Orange County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink. Ten pages or less, an no larger than 8.5" x 11".

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID Number
Orange County Detention Center
Facility ID Number 5150
PO Box 18247
Greensboro, NC 27419

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & ID Number
Orange County Detention Center
1200 US 70 West
Hillsborough, NC 27278

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Must be approved in advance by staff.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Must be approved in advance by staff.

Books
The Orange County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Orange County Detention Center standards will be disposed of. Must be approved in advance by staff.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID Number
Orange County Detention Center
1200 US 70 West
Hillsborough, NC 27278

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

Can I purchase Commissary Online for an Inmate in the Orange County Detention Center, and what can I purchase?

JailATM – Send Money or Send Commissary Gift Packs to Orange County Detention Center

Search for JailATM services for Orange County Detention Center.

Make an inmate deposit with JailATM for Orange County Detention Center. 

Note: While JailATM offers the following inmate services, Orange County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

Orange County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to Send a Carepack Commissary Package Directly to an Inmate in Orange County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Orange County Detention Center follow these steps:

• 
• Go to JailATM, choose North Carolina, then choose Orange County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Orange County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Orange County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Orange County Detention Center check out our Commissary Instructions Page for Orange County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

How Can I Communicate with an Inmate in the Orange County Detention Center using an Online Messaging Service?

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services.

The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 
How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

How to Visit or Email an Inmate in Orange County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Orange County follow these steps:

• In addition to visiting inmates at the jail, Orange County Detention Center uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Orange County Detention Center inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Orange County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Orange County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Orange County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Orange County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

Do Inmates in the Orange County Detention Center have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Orange County Detention Center for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• Orange County Detention Center information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Orange County Detention Center directly at 919-245-2940 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Orange County Detention Center

How can you rent a tablet for an inmate in Orange County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Orange County Detention Center directly at 919-245-2940 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Orange County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Orange County?