Moore County Detention Center

To search for an inmate in the Moore County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-947-2980 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Moore County.

Moore County Detention Center Inmate Search

The Moore County Detention Center maintains an average of 287 offenders in custody on any given day. The Moore County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Moore County law enforcement agencies arrest and detain approximately 5,740 offenders.

How Do You Visit an Inmate in the Moore County Detention Center? What is the Schedule?

Moore County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

302 S McNeil Street
Carthage, NC 28327
910-947-2980

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Moore County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

Moore County Detention Center uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Moore County Detention Center
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Moore County Detention Center?

Moore County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

302 S McNeil Street
Carthage, NC 28327
910-947-2980

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Moore County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

How Do You Deposit Money for an Inmate in the Moore County Detention Center?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Moore County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Moore County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Moore County

To deposit money online for an inmate in Moore County Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Moore County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Moore County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Moore County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Moore County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Moore County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Moore County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Moore County Detention Center?

How Does an Inmate Make Phone Calls in Moore County Detention Center?

To receive phone calls from an inmate in Moore County follow these instructions:

Moore County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose North Carolina.
• Choose Moore County Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Moore County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

How do I Mail an Inmate in the Moore County Detention Center, and what can I send them?

Moore County Detention Center Inmate Mail Guidelines

Postcards
The Moore County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Moore County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Moore County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Moore County Detention Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

Moore County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Moore County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Moore County Detention Center:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

Can I purchase Commissary Online for an Inmate in the Moore County Detention Center, and what can I purchase?

Moore County Detention Center contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.

Family members and friends can go to their website, order for their inmate and have it delivered directly to Moore County Detention Center.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select North Carolina, then Moore County Detention Center, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

How to Send a Carepack Commissary Package Directly to an Inmate in Moore County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Moore County Detention Center follow these steps:

• Select North Carolina, then select Moore County Detention Center, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Moore County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Moore County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Moore County Detention Center check out our Commissary Instructions Page for Moore County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

How Can I Communicate with an Inmate in the Moore County Detention Center using an Online Messaging Service?

Moore County Detention Center uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Moore County Detention Center lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

How to Send a Secure Email Message to an Inmate in Moore County

To send a secure email message to an inmate in Moore County Detention Center follow these steps:

Moore County Detention Center uses the services of NCIC for you to deposit funds into your {Moore County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Moore County Detention Center lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – info@ncic.com

For all information on how to Text/Email an Inmate in Moore County Detention Center check out our Secure Messaging Guide for Moore County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

Do Inmates in the Moore County Detention Center have Access to Tablets or Computers?

Moore County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

How to Rent a Tablet for an Inmate at the Moore County Detention Center

Moore County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Moore County?