Macon County Detention Center is a 75-bed jail in Franklin, Macon County, North Carolina. You can contact the facility for inmate information anytime at 828-349-2104.
This jail processes individuals arrested for misdemeanors and felonies. After booking and processing, inmates may be held until they are either bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
The inmate search tool allows you to check the jail's roster and find out who is currently in custody.
Offenders serving less than one year will do their time here, while those sentenced to longer terms will be sent to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides essential information, including the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, email and texting, tablet rentals, bail bonds, and commissary purchases.
Remember to save the inmate's jail ID or booking number for any communication needs. If you cannot locate it online, call Macon County Detention Center at 828-349-2104 for assistance.
Phone: 828-349-2104
Physical Address:
1820 Lakeside Drive
Franklin, NC 28734
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Other Jails and Prisons
To search for an inmate in the Macon County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-349-2104 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Macon County.
Macon County Detention Center Inmate Search
The Macon County Detention Center maintains an average of 75 offenders in custody on any given day. The Macon County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Macon County law enforcement agencies arrest and detain approximately 1,500 offenders.
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INTERESTING FACTS about the Macon County Detention Center:
Built in 1999, is a 75 bed facility for holding sentenced and unsentenced individuals who have less than a year to serve or are awaiting sentencing. There are three male dormitories - two of the dormitories hold 24 inmates each and one dormitory holds 12 inmates. The female dormitory holds 12 female inmates. There is a medical isolation cell and two single lock down cells for inmates with special needs. Inmates are given the opportunity to take part in Bible studies and worship services twice a week. There are also counseling and substance abuse programs offered to inmates. The county continues to look at building a new facility. They only recently constructed a sallyport. Inmates are often shipped as far away as Mecklenberg County due to overcrowding. Macon County is located in western NC.
The 75-bed Macon County Detention Center is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Macon County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 828-349-2104, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Macon County Detention Center also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Once arrested, the person is taken to Macon County Detention Center for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Macon County Detention Center include:
Booking can range from an hour to 48 hours depending on the circumstances. To check on an offender’s bond amount, contact Macon County Detention Center at 828-349-2104.
After an arrest, individuals are brought to Macon County Detention Center in Franklin for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 828-349-2104.
Bail payment can be handled through various means.
To learn more about the bail process in Macon County, North Carolina, visit the Macon County Detention Center Bail Page.
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How Do You Visit an Inmate in the Macon County Detention Center? What is the Schedule?
1820 Lakeside Drive
Franklin, NC 28734
828-349-2104
Schedule Video Visits online with NCIC
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Schedule Video Visits online with NCIC
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Macon County Detention Center?
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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How Do You Deposit Money for an Inmate in the Macon County Detention Center?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Macon County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Macon County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Macon County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Macon County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Macon County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Macon County Detention Center?
To receive phone calls from an inmate in Macon County follow these instructions:
Macon County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Macon County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
For all the information regarding phone calls with Macon County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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How do I Mail an Inmate in the Macon County Detention Center, and what can I send them?
Postcards
The Macon County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Macon County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Macon County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Macon County Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Macon County Detention Center
1820 Lakeside Drive
Franklin, NC 28734
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Macon County Detention Center, and what can I purchase?
Search for JailATM services for Macon County Detention Center.
Make an inmate deposit with JailATM for Macon County Detention Center.
Note: While JailATM offers the following inmate services, Macon County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Gift Packs
Macon County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Macon County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Macon County Detention Center check out our Commissary Instructions Page for Macon County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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How Can I Communicate with an Inmate in the Macon County Detention Center using an Online Messaging Service?
Using Jail ATM Digital Messaging with an Inmate at Macon County Detention Center - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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Do Inmates in the Macon County Detention Center have Access to Tablets or Computers?
Macon County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
Macon County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Macon County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-349-2104 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Macon County?
This facility, known as "Macon County Detention Center" is also known as Macon County Jail & Detention Center , Macon County Jail & Detention Center , North Carolina, Macon.
