Jones County Jail

Search for an Inmate in Jones County

Jones County Jail Information

Jones County Jail is a 21-bed jail based in Trenton, Jones County, North Carolina. You can reach them anytime for inmate information at 252-565-4899.

Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.

The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.

Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the North Carolina State Prison System or the Federal Bureau of Prisons.

This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.

It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact Jones County Jail at 252-565-4899 for help.

Phone: 252-565-4899

Physical Address:
101 S. Market Street
Trenton, NC 28585

Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Jones County Jail
Facility ID# 5104
PO Box 18247
Greensboro, NC 27419

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Jones County Detention Center
101 S. Market St
Trenton, NC 28585

Other Jails and Prisons

How Do You Find Someone in the Jones County Jail?

To search for an inmate in the Jones County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 252-565-4899 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Jones County.

Jones County Jail Inmate Search

The Jones County Jail maintains an average of 21 offenders in custody on any given day. The Jones County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Jones County law enforcement agencies arrest and detain approximately 420 offenders.

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About the Jones County Jail

VISIT YOUR LOVED ONE  

Showing support by visiting friends at the Jones County Jail is critical to their well-being. Visits and calls can make a difference in their mental health. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Jones County Jail staff.

Remote visitation is usually allowed. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.

 In 2020, COVID stopped in person visitation in all facilities, but some have reinstated in person visitation. Call 252-565-4899 to check the current status of in person visitation in.

You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.

If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.

Purses will be searched.

Visitation Center Hours: See in section below.

COMMISSARY

Help your friend or loved one get through this difficult time by adding funds for them to get items in the commissary. Note: You must have the inmate's ID number in order to add money to an account in the kiosk of the lobby. They are responsible for purchasing their own items. CASH ONLY in the lobby! Posts immediately for use. See other ways to deposit commissary below. Cash is available immediately but money orders may take longer to post.

Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.

PHONE CALLS AND TABLETS

Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.

MAIL

Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail. 

Inmates do NOT have the right to send mail to one another!

DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.

 

 

 

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Recent Bookings & Arrests

What happens during booking at Jones County Jail?

After arrest, individuals are processed at Jones County Jail, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at Jones County Jail:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

Booking time varies, with some cases completed in an hour, but more complex cases, or those involving uncooperative behavior, can take up to 48 hours. If you need details about an offender’s bail or bond, contact the facility at 252-565-4899.

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Directions / Map to the Jones County Jail
Inmate Bail and Bonding

How do you post bail in Jones County?

If someone is taken to Jones County Jail in Trenton for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 252-565-4899.

Bail payments can be handled in various ways.

  • Bail can be paid with cash, credit, or money orders.
  • Licensed bail bond agents in Jones County can facilitate payment.
  • Collateral in the form of county property can also be used for bail.

For a comprehensive guide to the bail process in Jones County, North Carolina, visit the Jones County Jail Bail FAQ page.

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Inmate Visitation

How Do You Visit an Inmate in the Jones County Jail? What is the Schedule?

Jones County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

101 S. Market Street
Trenton, NC 28585
252-565-4899

Schedule Video Visits online with Paytel

 

  • On-site Visits are free.
  • Visitation schedule subject to change.
  • Inmates are allowed six 15-minute visits per week.
  • You must arrive 15 minutes prior to the visit.
  • A maximum of one adult and one child are allowed per an on-site video session.
  • Only one infant (under 1 year of age) will be allowed per visit and will not be counted as a visitor
  • All visits must be made at least 24 hours in advance.
  • Any person visiting must not have been incarcerated within the past 180 days.

 

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY NO on site VISITS
MONDAY 9:30 AM - 4:30 PM
TUESDAY 9:30 AM - 4:30 PM
WEDNESDAY 9:30 AM - 4:30 PM
THURSDAY 9:30 AM - 4:30 PM
FRIDAY 9:30 AM - 4:30 PM
SATURDAY 9:30 AM - 4:30 PM


Jones County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Paytel

 

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee.
  • Visitation Schedule subject to change.

 

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 7:00 AM - 11:00 PM
MONDAY 7:00 AM - 11:00 PM
TUESDAY 7:00 AM - 11:00 PM
WEDNESDAY 7:00 AM - 11:00 PM
THURSDAY 7:00 AM - 11:00 PM
FRIDAY 7:00 AM - 11:00 PM
SATURDAY 7:00 AM - 11:00 PM

Attorneys have access to their clients during the following times:

7:00 AM - 11:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 252-565-4899 for questions or appointments.

Visiting an Inmate at the Jones County Jail

Jones County Jail uses PayTel Connect for visiting an inmate - These are video visits.

It works like this:

  • To start a video visit, the inmate will need to send the initial invite for the visit.
  • After your inmate sends the invite you will receive a text to your phone notifying you of this request.
  • At that point you should set up an account on the website www.paytelconnect.com.
  • If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
  • You will then need to agree to the terms of use and accept the iinmate as a contact.
  • Lastly, you will nned to send in a picture of your state ID and selfie.
  • Once the Jones County Jail approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.

Visiting an Inmate at the Jones County Jail

Jones County Jail uses PayTel Connect for visiting an inmate with video.

It works like this:

  • To start a video visit, the inmate will need to send the initial invite for the visit.
  • Then you will receive a text to your phone notifying you of this request.
  • Then you should set up an account on the website www.paytelconnect.com.
  • The Jones County Jail requires you upload a copy of your ID and a selfie.

For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jones County Jail?

Visiting an Inmate at the Jones County Jail

Jones County Jail uses PayTel Connect for visiting an inmate - These are video visits.

It works like this:

  • To start a video visit, the inmate will need to send the initial invite for the visit.
  • After your inmate sends the invite you will receive a text to your phone notifying you of this request.
  • At that point you should set up an account on the website www.paytelconnect.com.
  • If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
  • You will then need to agree to the terms of use and accept the iinmate as a contact.
  • Lastly, you will nned to send in a picture of your state ID and selfie.
  • Once the Jones County Jail approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Jones County Jail?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Jones County Jail?

How Do Inmates in Jones County Jail Make Phone Calls?

To receive phone calls from inmates in Jones County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Jones County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Jones County Jail, and what can I send them?

Jones County Jail Inmate Mail Guidelines

Postcards
The Jones County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Jones County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Jones County Jail
Facility ID# 5104
PO Box 18247
Greensboro, NC 27419



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Jones County Detention Center
101 S. Market St
Trenton, NC 28585



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Jones County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jones County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Jones County Detention Center
101 S. Market St
Trenton, NC 28585

Jones County Jail Inmate Mail Guidelines

Postcards
The Jones County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Jones County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Jones County Jail
Facility ID# 5104
PO Box 18247
Greensboro, NC 27419



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Jones County Detention Center
101 S. Market St
Trenton, NC 28585



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Jones County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jones County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Jones County Detention Center
101 S. Market St
Trenton, NC 28585

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Jones County Jail, and what can I purchase?

Jones County Jail contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.



Family members and friends can go to their website, order for their inmate and have it delivered directly to Jones County Jail.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select North Carolina, then Jones County Jail, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

How to Send a Carepack Commissary Package Directly to an Inmate in Jones County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jones County Jail follow these steps:

  • Select North Carolina, then select Jones County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Jones County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Jones County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Jones County Jail check out our Commissary Instructions Page for Jones County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Jones County Jail using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Jones County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

  1. The Jones County Jail inmate must contact you first in order to activate messaging for your account.
  2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Jones County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
  4. An on-line prepaid or direct bill account is required to use messaging. 
  5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
  6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
  7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
  8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

  1. The sender of the message is charged $.50 per message. Rates are subject to change.
  2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
  3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
  4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Jones County Jail for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Jones County

To send a secure email message to an inmate in Jones County Jail follow these steps:

How inteleMESSAGE Works

  • The Jones County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Jones County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Jones County Jail check out our Secure Messaging Guide for Jones County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Inmate Tablets

Do Inmates in the Jones County Jail have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Jones County Jail for a small monthly fee.  


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications
  • Entertainment (movies, games, television, music)
  • Jones County Jail information (rules, guidelines, visitation schedules, etc.)
  • Legal research
  • Medical requests
  • Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Jones County Jail directly at 252-565-4899 to rent a tablet for your inmate.


If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Jones County Jail

How can you rent a tablet for an inmate in Jones County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Jones County Jail directly at 252-565-4899 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Jones County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 252-565-4899 for further assistance.

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Are there photos of the Jones County Jail? What does it look like?
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Jones County?

Jones Lenoir Duplin Onslow Carteret Craven
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Search for an Inmate in Jones County

This facility, known as "Jones County Jail" is also known as Jones County Jail & Sheriff, Jones County Jail & Sheriff, North Carolina, Jones.