Franklin County Detention Complex

To search for an inmate in the Franklin County Detention Complex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 919-496-2186 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Franklin County.

Franklin County Detention Complex Inmate Search

The Franklin County Detention Complex maintains an average of 176 offenders in custody on any given day. The Franklin County Detention Complex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 3,520 offenders.

How Do You Visit an Inmate in the Franklin County Detention Complex? What is the Schedule?

Franklin County Detention Complex ON-SITE VISITATION SCHEDULE

285 T. Kemp Road.
Louisburg, NC 27549
919-496-2186

• Visits are 20 minutes.
• You must be on the inmate's visitor list.
• Visitation schedule subject to change.
• Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
• A maximum of 2 guests are allowed per inmate. No children under 4 years old.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 919-496-2186 TO CONFIRM VISITATION SCHEDULE!

Your inmate must tell you the time(s) you can visit. There is no public schedule.

Franklin County Detention Complex ON-SITE VISITATION SCHEDULE

285 T. Kemp Road.
Louisburg, NC 27549
919-496-2186

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• Visitation schedule subject to change.
• Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 919-496-2186 TO CONFIRM VISITATION SCHEDULE!

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Detention Complex?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

How Do You Deposit Money for an Inmate in the Franklin County Detention Complex?

Depositing Money in an Inmate's Commissary Account at Franklin County Detention Complex

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Franklin County Detention Complex Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 919-496-2186 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Franklin County Detention Complex?

How an Inmate Makes a Phone Call to You or Others from Franklin County Detention Complex

To set up a phone account so that your inmate can call you from Franklin County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

How do I Mail an Inmate in the Franklin County Detention Complex, and what can I send them?

Franklin County Detention Complex Inmate Mail Guidelines

Postcards
The Franklin County Detention Complex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Franklin County Detention Complex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Franklin County Detention Complex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Franklin County Detention Complex standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

Franklin County Detention Complex Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Franklin County Detention Complex there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Franklin County Detention Complex:
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

Can I purchase Commissary Online for an Inmate in the Franklin County Detention Complex, and what can I purchase?

Depositing Money in an Inmate's Commissary Account at Franklin County Detention Complex

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Franklin County Detention Complex Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 919-496-2186 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

How Can I Communicate with an Inmate in the Franklin County Detention Complex using an Online Messaging Service?

Franklin County Detention Complex uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

• Send a text Message - 1 stamp
• Purchase a reply for your inmate - 1 stamp
• Attach up to 5 photos - 1 stamp each photo
• Share up to 5 eCards - 1 stamp each eCard
• Send just a photo with no text - 1 stamp
• Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

• Reply to your eMessage if you attach a return stamp
• Receive transferred stamps you share with them (no cost to transfer)
• When available, they can purchase their own stamps from their Inmate Debit Account

Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

How to Send a Text or Email Message to an Inmate in Franklin County Detention Complex

To send a text or email message to a Franklin County inmate, do the following:

Franklin County Detention Complex uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Franklin County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Franklin County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Franklin County information for sending secure messages to an inmate in Franklin County Detention Complex, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

Do Inmates in the Franklin County Detention Complex have Access to Tablets or Computers?

Franklin County Detention Complex now offers Securus 'SecureView' Tablet Rentals to their inmates.

  
Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will receive their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 800-844-6591 or 972-734-1111.
• By email - tablets@securustech.net

How to Rent a Tablet for an Inmate in Franklin County Detention Complex

To rent a tablet for an inmate in Franklin County follow these instructions:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your Franklin County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

• Call - 800-844-6591 or 972-734-1111.
• Email - tablets@securustech.net

For all Franklin County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Franklin County?