Cherokee County Detention Center

Search for an Inmate in Cherokee County

Cherokee County Detention Center Information

Located in Murphy, Cherokee County, North Carolina, the Cherokee County Detention Center is a 150-bed facility. You can call them anytime for inmate information at 828-837-2521.

This facility handles offenders arrested for misdemeanors and felonies, who are brought here for booking and processing. Depending on their charges, inmates may remain in custody until they are either bonded out, released on recognizance, or held until their trial is completed.

The inmate search tool can be used to view the jail's roster and find out who is in custody.

Offenders sentenced to less than one year will serve their time at this jail, while those with longer sentences will be transferred to either the North Carolina State Prison System or the Federal Bureau of Prisons.

This page provides information on a range of inmate services, including the visitation schedule, inmate account funding, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.

It’s a good idea to keep the inmate’s jail ID or booking number for future communication needs. If it’s not available online, call Cherokee County Detention Center at 828-837-2521 for further assistance.

Phone: 828-837-2521

Physical Address:
577 Regal Street
Murphy, NC 28906

Mailing Address (personal mail):
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

Other Jails and Prisons

How Do You Find Someone in the Cherokee County Detention Center?

To search for an inmate in the Cherokee County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-837-2521 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Cherokee County.

Cherokee County Detention Center Inmate Search

The Cherokee County Detention Center maintains an average of 150 offenders in custody on any given day. The Cherokee County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cherokee County law enforcement agencies arrest and detain approximately 3,000 offenders.

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About the Cherokee County Detention Center

INTERESTING FACTS: The Cherokee County Detention Center was built in 2008. It has 150 inmate beds, including separate medical, juvenile, female and male pods.

The facility is designed to handle the inmates with indirect supervision and laid out with seven separate dorms:

One dorm for 14 inmates that are on the work detail program or that has been court ordered work release,

One dorm housing 10 inmates (Maximum Security),

One dorm housing 6 inmates in the Medical ward,

Two dorms housing 28 inmates, one of which is for female inmates, and 

Two dorms housing 32 inmates in each.

Health services include: initial medical screenings, medical histories, physical exams, and prescription and administering of needed medications. Medical staff work with community agencies and provide care for inmates with chronic conditions, communicable diseases, alcohol and drug detox needs, dental care, mental health services, and prenatal care.

Eligible inmates can participate in Inmate Work Details, Work Release Programs, and G.E.D. Programs, and have access to speak with Jail Ministers when requested.

The Cherokee County Detention Center is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Cherokee County as they wait for their trial or as they serve their sentence, usually less than one year. 

It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.

If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 828-837-2521, and an online listing of all the detainees is published for your own investigation.

Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment. 

Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks. 

The Cherokee County Detention Center also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills. 

Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided. 

Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit. 

Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program. 

Information for money for an inmate’s commissary can be found on our Inmate Money page

All personal mail is sent to: 

Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

Staff will open each piece and look for contraband, which is removed before it is given to the inmate.

Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:

Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

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Recent Bookings & Arrests

How booking works at Cherokee County Detention Center

When someone is arrested, they are taken to Cherokee County Detention Center for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.

It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.

The following steps make up the booking process at Cherokee County Detention Center:

  • Verification of personal details.
  • Taking mugshots for identification purposes.
  • Health assessments and questions about criminal history.
  • Possible DNA collection if required.
  • Search of the individual.
  • Confiscation of personal property.
  • Providing a phone call.

The duration of booking can vary, taking between one and 48 hours. For more information on paying an arrestee’s bond, contact Cherokee County Detention Center at 828-837-2521.

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Directions / Map to the Cherokee County Detention Center
Inmate Bail and Bonding

Paying bail for someone in Cherokee County

After being arrested and booked into Cherokee County Detention Center in Murphy, the arrestee's situation will proceed in one of three ways:

1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 828-837-2521 for the exact bail amount.

There are multiple ways to pay bail.

  • Cash, credit cards, or money orders are acceptable forms of payment.
  • Licensed bail bond agents in Cherokee County can facilitate the process.
  • Collateral in the form of property within the county can be used for bail.

To get more information on the bail process in Cherokee County, North Carolina, visit the Cherokee County Detention Center Bail FAQ.

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Inmate Visitation

How Do You Visit an Inmate in the Cherokee County Detention Center? What is the Schedule?

Cherokee County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

577 Regal Street
Murphy, NC 28906
828-837-2521

Schedule Video Visits online with NCIC

  • On-site Visits are free.
  • Visits are 20-30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 24 hours in advance.
DAY TIME
SUNDAY No video sessions
MONDAY 9:00 AM - 12:00PM
TUESDAY 9:00 AM - 12:00PM
WEDNESDAY 9:00 AM - 12:00PM
THURSDAY 9:00 AM - 12:00PM
FRIDAY 9:00 AM - 12:00PM
SATURDAY No video sessions

Cherokee County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 9:00 AM - 8:30PM
MONDAY 9:00 AM - 8:30PM
TUESDAY 9:00 AM - 8:30PM
WEDNESDAY 9:00 AM - 8:30PM
THURSDAY 9:00 AM - 8:30PM
FRIDAY 9:00 AM - 8:30PM
SATURDAY 9:00 AM - 8:30PM

Cherokee County Detention Center uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Cherokee County Detention Center
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

Cherokee County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
577 Regal Street
Murphy, NC 28906
828-837-2521

Schedule Video Visits online with NCIC

  • On-site Visits are free.
  • Visits are 20-30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 24 hours in advance.
DAY TIME
SUNDAY No video sessions
MONDAY 9:00 AM - 12:00PM
TUESDAY 9:00 AM - 12:00PM
WEDNESDAY 9:00 AM - 12:00PM
THURSDAY 9:00 AM - 12:00PM
FRIDAY 9:00 AM - 12:00PM
SATURDAY No video sessions

Cherokee County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 9:00 AM - 8:30PM
MONDAY 9:00 AM - 8:30PM
TUESDAY 9:00 AM - 8:30PM
WEDNESDAY 9:00 AM - 8:30PM
THURSDAY 9:00 AM - 8:30PM
FRIDAY 9:00 AM - 8:30PM
SATURDAY 9:00 AM - 8:30PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cherokee County Detention Center?

Cherokee County Detention Center uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.



Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Cherokee County Detention Center
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Cherokee County Detention Center?

How Do I put Money on an Inmate's Commissary Account in the Cherokee County Detention Center to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Cherokee County Detention Center
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Cherokee County Detention Center uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Cherokee County Detention Center address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

How to Send Money to an Inmate in Cherokee County

To send commissary money to an inmate in Cherokee County Detention Center follow these steps:

Cherokee County Detention Center uses the services of JPAY for you to send money to an inmate's trust fund / commissary account. 

You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender in Cherokee County.

  1. Online payments
  2. Over the phone by calling 800-574-5729
  3. MoneyGram
  4. If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
    The following establishments will always have MoneyGram services:
    Walmart
    7-11
    CVS Pharmacy

You will need:
The Cherokee County Inmate's Correctional ID number and their last name
Cherokee County Detention Center or  the receive code.
You can visit the MoneyGram website to find locations near you.

        5. Money Order - Inmate's Name must be on the Money Order
            Inmate Name and Inmate ID#
           Cherokee County Detention Center address.

        6. Lobby Kiosk
            You can use a debit or credit card in the jail lobby kiosk to send funds to an inmate/offender.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cherokee County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Cherokee County Detention Center?

How Does an Inmate Make Phone Calls in Cherokee County Detention Center?

To receive phone calls from an inmate in Cherokee County follow these instructions:

Cherokee County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose North Carolina.
  • Choose Cherokee County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Cherokee County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Cherokee County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Cherokee County Detention Center, and what can I send them?

Cherokee County Detention Center Inmate Mail Guidelines

Postcards
The Cherokee County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Cherokee County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Cherokee County Detention Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cherokee County Detention Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906

Cherokee County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Cherokee County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Cherokee County Detention Center:
Inmate's Full Name & Name or ID # as on wristband
Cherokee County Detention Center
577 Regal Street
Murphy, NC 28906


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Cherokee County Detention Center, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Cherokee County Detention Center using an Online Messaging Service?

The Cherokee County Detention Center contracts with Prodigy Telephone Solutions. Inmates have ability to use their Messaging Service to send and receive electronic messages.

Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for Prodigy.
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

The Cherokee County Detention Center contracts with Prodigy Telephone Solutions. Inmates have ability to use their Messaging Service to send and receive electronic messages.

Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Cherokee County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cherokee County Detention Center.
Pay for Prodigy.
- Using a Kiosk at Cherokee County Detention Center.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Inmate Tablets

Do Inmates in the Cherokee County Detention Center have Access to Tablets or Computers?

Cherokee County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.


How to Rent a Tablet for an Inmate at the Cherokee County Detention Center

Cherokee County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cherokee County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-837-2521 for further assistance.

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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Cherokee County?

Cherokee Fannin Union Clay Macon Graham Polk Monroe
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Search for an Inmate in Cherokee County

This facility, known as "Cherokee County Detention Center" is also known as Cherokee County Jail & Detention Center , Cherokee County Jail & Detention Center , North Carolina, Cherokee.