Ashe County Jail is a 160-bed facility based in Jefferson, Ashe County, North Carolina. For inmate information, you can call the facility 24/7 at 336-846-5611.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Ashe County Jail at 336-846-5611 for assistance.
Phone: 336-846-5611
Physical Address:
205 Academy Street
Jefferson, NC 28640
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Other Jails and Prisons
To search for an inmate in the Ashe County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 336-846-5611 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Ashe County.
Ashe County Jail Inmate Search
The Ashe County Jail maintains an average of 160 offenders in custody on any given day. The Ashe County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Ashe County law enforcement agencies arrest and detain approximately 3,200 offenders.
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The Ashe County Jail is made up of 7 separate inmate housing units. All 7 housing units are constantly monitored by a centrally-located, high tech command tower. In addition to the video monitoring from the tower, the 28 detention officers work 24/7, constantly walking through and inspecting every housing unit to provide reliable direct supervision for the safety of inmates and the security of our facility. Built in 2010, with 160 beds. Ashe County is located in scenic Western North Carolina.
VISITATION
Providing emotional support for someone who is incarcerated is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated. Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in the facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Inmates do NOT have the right to send mail to one another! DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books or magazines may be sent if only from a publisher such as direct mailed from Amazon.
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
After an arrest, the individual is brought to Ashe County Jail for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Ashe County Jail:
Booking timeframes vary, ranging from one hour to up to 48 hours. For details on an offender’s bail or bond, call Ashe County Jail at 336-846-5611.
Once an individual is booked at Ashe County Jail in Jefferson, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 336-846-5611 for the bail amount.
Bail can be paid through various methods.
For more details on the bail process in Ashe County, North Carolina, visit the Ashe County Jail Bail Page.
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How Do You Visit an Inmate in the Ashe County Jail? What is the Schedule?
205 Academy Street
Jefferson, NC 28640
336-846-5611
ON SITE VISITATION SCHEDULE - ALWAYS CALL 336-846-5611 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
| MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Ashe County Jail
Ashe County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Ashe County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Ashe County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Ashe County Jail?
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Ashe County Jail
Ashe County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Ashe County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Ashe County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Do You Deposit Money for an Inmate in the Ashe County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Ashe County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Ashe County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Ashe County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Ashe County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ashe County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Ashe County Jail?
To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How do I Mail an Inmate in the Ashe County Jail, and what can I send them?
Postcards
The Ashe County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Ashe County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Ashe County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Ashe County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Ashe County Detention Center
140 Law Enforcement Dr.
Jefferson, NC 28640
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Ashe County Jail, and what can I purchase?
Search for JailATM services for Ashe County Jail.
Make an inmate deposit with JailATM for Ashe County Jail.
Note: While JailATM offers the following inmate services, Ashe County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Gift Packs
Ashe County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Ashe County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ashe County Jail check out our Commissary Instructions Page for Ashe County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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How Can I Communicate with an Inmate in the Ashe County Jail using an Online Messaging Service?
How inteleMESSAGE Works
Cost to send messages
Paytel App Download
Check to see if Tablets are Available in Ashe County Jail for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.
To send a secure email message to an inmate in Ashe County Jail follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Ashe County Jail check out our Secure Messaging Guide for Ashe County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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Do Inmates in the Ashe County Jail have Access to Tablets or Computers?
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Ashe County Jail directly at 336-846-5611 to rent a tablet for your inmate.
If you want download the Paytel App, click the image below:
How can you rent a tablet for an inmate in Ashe County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Ashe County Jail directly at 336-846-5611 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Ashe County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Ashe County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 336-846-5611 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Ashe County?
This facility, known as "Ashe County Jail" is also known as Ashe County Jail , Ashe County Jail , North Carolina, Ashe.
