Genesee County Jail, NY Video Visitation

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Genesee County Jail

Address:
14 West Main Street
Batavia, NY 14021
Phone:
585-343-0838

Schedule a Video Visit with an Inmate at the Genesee County Jail

At Genesee County Jail, staying connected with family and friends is considered crucial for inmates’ well-being and rehabilitation. These relationships help inmates avoid reoffending after their release.

To support this goal, Genesee County Jail offers (or soon will offer) remote video visitation. Loved ones can connect with inmates via video kiosks or tablets, provided by a third-party service.

Benefits of video visitation include:

Improves inmate morale.
Keeps inmates connected with their family, friends, and children.
Saves staff time and reduces costs for the facility.
Generates revenue for the jail.
Prevents the spread of viruses among inmates and visitors.
Reduces the risk of contraband entering the facility.

For more information, contact Genesee County Jail at 585-343-0838 or scroll down for more FAQs.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Genesee County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.