Address:
840 Albany Shaker Road
Albany, NY 12211
Phone:
518-869-2600
The Albany County Correctional Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Albany County Correctional Facility is able to accomplish this is with Securus remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Securus.
The benefits of video visitation are:
For more information on Securus video visits and video messages, call the facility at 518-869-2600 or scroll down for a complete section of Frequently Asked Questions and Answers.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Albany County Correctional Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Albany County Correctional Facility Pricing.
Securus Contact Information.
iphone app
Android app
Schedule Video Visits online with Securus
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:30-8:30am 8:45-9:45am 10:00-11:00am 12:30-1:30pm |
| MONDAY | 3:30-4:30pm 6:00-7:00pm 7:15-8:15pm 8:30pm-9:30pm |
| TUESDAY | No Video Sessions |
| WEDNESDAY | 3:30-4:30pm 6:00-7:00pm 7:15-8:15pm 8:30pm-9:30pm |
| THURSDAY | 3:30-4:30pm 6:00-7:00pm 7:15-8:15pm 8:30pm-9:30pm |
| FRIDAY | No Video Sessions |
| SATURDAY | No Video Sessions |
Schedule Video Visits online with Securus
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| MONDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| TUESDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| WEDNESDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| THURSDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| FRIDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
| SATURDAY | 7:30 AM - 10:45 AM 12:15 PM - 2:15 PM 3:15 PM - 4:45 PM 6:15 PM - 9:45 PM |
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Albany County Correctional Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
