Cibola County Correctional Center

To search for an inmate in the Cibola County Correctional Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-285-2548 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Cibola County or any other county in New Mexico.

Cibola County Correctional Center Inmate Search

The Cibola County Correctional Center maintains an average of 1400 offenders in custody on any given day. The Cibola County Correctional Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cibola County law enforcement agencies arrest and detain approximately 28,000 offenders.

The following charts of Cibola County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Cibola County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Cibola County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Cibola County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Cibola County Correctional Center? What is the Schedule?

Cibola County Correctional Center ON-SITE VISITATION SCHEDULE

2000 Cibola Loop
Milan, NM 87021
505-285-2548

• You are allowed to visit from 8:00 a.m. to 3:00 p.m. however if there is a large number of visitors you may be asked to shorten your visit to allow others to visit.
• You must be on the inmate's visitor list.
• The inmate will request from his unit staff the required visit forms that will be sent to you. Once the inmate receives the information from you via mail he will give it to his unit staff for verification of the information. 
• No more than four(4) visitors per inmate/resident, excluding children will be allowed.
• Visitors must have a government issued photo ID.\
• Minors under the age of 15 do not need any special visitation form they must be accompanied by an adult that has been approved as a visitor. Minors over the age of 15 must fill out the visitation form and have a valid Identification.
• Dress professionally with non-revealing clothing.
• Visitors are permitted to bring the following:
  − Reasonable amount of infant care products into the Visiting Room. All items will be searched prior to entry into the visiting room.
  − $40.00 in change, for use in the vending machines.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 505-285-2548 TO CONFIRM VISITATION SCHEDULE!

Cibola County Correctional Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Cibola County Correctional Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Cibola County Correctional Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Cibola County Correctional Center?

To visit an inmate in Cibola County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Cibola County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Cibola County Correctional Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Cibola County follow these steps:
1.  Start by confirming that Cibola County Correctional Center's Video Visitation is working correctly by looking up Cibola County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Cibola County Correctional Center, and then the inmate you wish to communicate with.

Other Cibola County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Cibola County Correctional Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Cibola County, can be found on our Visit Inmate Page.

Cibola County Correctional Center Phone: 505-285-2548

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cibola County Correctional Center?

Cibola County Correctional Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Cibola County Correctional Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Cibola County Correctional Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

How Do You Deposit Money for an Inmate in the Cibola County Correctional Center?

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Cibola County Correctional Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Cibola County Correctional Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Cibola County Correctional Center may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Cibola County Correctional Center inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Cibola County Correctional Center?

How Do Inmates in Cibola County Correctional Center Make or Receive Phone Calls?

To receive phone calls from inmates in Cibola County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Cibola County Correctional Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Cibola County Correctional Center, and then the inmate you wish to communicate with.

Cibola County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within New Mexico.
2. Prepaid calls between New Mexico and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Cibola County Correctional Center approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Cibola County Correctional Center GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Cibola County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

How do I Mail an Inmate in the Cibola County Correctional Center, and what can I send them?

Cibola County Correctional Center Inmate Mail Guidelines

Postcards
The Cibola County Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Cibola County Correctional Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Cibola County Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cibola County Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

Cibola County Correctional Center Inmate Mail Guidelines

Postcards
The Cibola County Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Cibola County Correctional Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Cibola County Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cibola County Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

Can I purchase Commissary Online for an Inmate in the Cibola County Correctional Center, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

How Can I Communicate with an Inmate in the Cibola County Correctional Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Cibola County Correctional Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cibola County Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Cibola County Correctional Center Inmate by Mail and by Email

To mail or email an inmate in Cibola County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Cibola County Correctional Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Cibola County Correctional Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cibola County Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Cibola County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Cibola County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

Do Inmates in the Cibola County Correctional Center have Access to Tablets or Computers?

Cibola County Correctional Center allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Cibola County Correctional Center, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Cibola County Correctional Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Cibola County Correctional Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Cibola County Correctional Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Cibola County Correctional Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Cibola County?