Lancaster County Jail

Search for an Inmate in Lancaster County

Lancaster County Jail Information

Lancaster County Jail is a 1000-bed jail based in Lincoln, Lancaster County, Nebraska. You can reach them anytime for inmate information at 402-441-1900.

Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.

The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.

Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the Nebraska State Prison System or the Federal Bureau of Prisons.

This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.

It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact Lancaster County Jail at 402-441-1900 for help.

Phone: 402-441-1900

Physical Address:
3801 West O Street
Lincoln, NE 68508

Mailing Address (personal mail):
Inmate's Full Name & CFN Number
Lancaster County Department of Corrections-Nebraska
PO BOX 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & CFN Number
Lancaster County Jail
3801 West O Street
Lincoln, NE 68528

Other Jails and Prisons

How Do You Find Someone in the Lancaster County Jail?

To search for an inmate in the Lancaster County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 402-441-1900 for the information you are looking for.

Lancaster County Jail Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Lancaster County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

The Lancaster County Jail maintains an average of 1000 offenders in custody on any given day. The Lancaster County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Lancaster County law enforcement agencies arrest and detain approximately 21,200 offenders.

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About the Lancaster County Jail

The 1000-bed Lancaster County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Lancaster County as they wait for their trial or as they serve their sentence, usually less than one year. 

It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.

If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 402-441-1900, and an online listing of all the detainees is published for your own investigation.

Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment. 

Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks. 

The Lancaster County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills. 

Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided. 

Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit. 

Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program. 

Information for money for an inmate’s commissary can be found on our Inmate Money page

All personal mail is sent to: 

Inmate's Full Name & CFN Number
Lancaster County Department of Corrections-Nebraska
PO BOX 247
Phoenix, MD 21131

Staff will open each piece and look for contraband, which is removed before it is given to the inmate.

Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:

Inmate's Full Name & CFN Number
Lancaster County Jail
3801 West O Street
Lincoln, NE 68528

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Recent Bookings & Arrests

What happens during booking at Lancaster County Jail?

After arrest, individuals are processed at Lancaster County Jail, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at Lancaster County Jail:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

Booking time varies, with some cases completed in an hour, but more complex cases, or those involving uncooperative behavior, can take up to 48 hours. If you need details about an offender’s bail or bond, contact the facility at 402-441-1900.

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Directions / Map to the Lancaster County Jail
Inmate Bail and Bonding

How do you post bail in Lancaster County?

If someone is taken to Lancaster County Jail in Lincoln for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 402-441-1900.

Bail payments can be handled in various ways.

  • Bail can be paid with cash, credit, or money orders.
  • Licensed bail bond agents in Lancaster County can facilitate payment.
  • Collateral in the form of county property can also be used for bail.

For a comprehensive guide to the bail process in Lancaster County, Nebraska, visit the Lancaster County Jail Bail FAQ page.

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Inmate Visitation

How Do You Visit an Inmate in the Lancaster County Jail? What is the Schedule?

Lancaster County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
3801 West O Street
Lincoln, NE 68508
402-441-1900

Schedule Video Visits online with IC Solutions

  • On-site Visits are free.
  • Visits are 60 minutes.
  • Visitation schedule subject to change.
  • Inmates may receive two to four personal video visits per week, depending upon where they are housed and their classification. The week will run from Sunday through Saturday and will include holidays.
  • A maximum of 3 guests are allowed per an on-site video session. This includes children.
  • Visitors may only visit one time per day and may only visit one inmate. If more than one family member is incarcerated in the facility, an exception may be approved by the shift supervisor.
  • Visits may be scheduled no less than one day and up to seven days in advance. Visits must be canceled at least one day prior to the start of the visit.
  • All visitors must check in with the Lobby Officer 10 minutes prior to the start of their scheduled visiting session.

ON SITE VIDEO VISITATION SCHEDULE

DAY TIME
SUNDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
MONDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
TUESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
WEDNESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
THURSDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
FRIDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
SATURDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM

INMATE CONTACT VISITS

  • Inmates who have been in custody a minimum of 180 consecutive days will be considered for one personal contact visit monthly.
  • Personal contact visits only occur on Saturdays.
  • Visits are scheduled by the Programs Department.
  • Inmates will receive notification of the date and time of their visit once approved.
  • It is the inmate's responsibility to notify their visitor of the date and time the visit is scheduled.
  • Personal contact visitors must have a valid and current visitor account with ICSolutions. Failure to have said account, at the time the visit is approved, will result in the visit being cancelled. To register a visitor account, go to ICSoultions.
  • Each inmate may have up to 5 visitors per session. Maximum of 2 adult visitors. Children (anyone under the age of 18) count as visitors.
  • Contact visits are 45 minutes in length.
  • No personal property (purses, bags, car seats, diaper bags, etc.) is allowed into the contact visit room.


Lancaster County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with IC Solutions

  • All visits must be scheduled at least 24 hours in advance.
  • Remote Visits have a fee.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
MONDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
TUESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
WEDNESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
THURSDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
FRIDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
SATURDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM

Attorneys may visit anytime with the exception of the lockdown periods which are from 10:40 to 11:50 a.m. and 6:30 to 7:40 p.m. and during meals when there will be no visitation.

Lancaster County Jail uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Lancaster County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Lancaster County Jail uses IC Solutions for their Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Lancaster County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Lancaster County Jail?

Lancaster County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
3801 West O Street
Lincoln, NE 68508
402-441-1900

Schedule Video Visits online with IC Solutions

  • On-site Visits are free.
  • Visits are 60 minutes.
  • Visitation schedule subject to change.
  • Inmates may receive two to four personal video visits per week, depending upon where they are housed and their classification. The week will run from Sunday through Saturday and will include holidays.
  • A maximum of 3 guests are allowed per an on-site video session. This includes children.
  • Visitors may only visit one time per day and may only visit one inmate. If more than one family member is incarcerated in the facility, an exception may be approved by the shift supervisor.
  • Visits may be scheduled no less than one day and up to seven days in advance. Visits must be canceled at least one day prior to the start of the visit.
  • All visitors must check in with the Lobby Officer 10 minutes prior to the start of their scheduled visiting session.

ON SITE VIDEO VISITATION SCHEDULE

DAY TIME
SUNDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
MONDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
TUESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
WEDNESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
THURSDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
FRIDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
SATURDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM

INMATE CONTACT VISITS

  • Inmates who have been in custody a minimum of 180 consecutive days will be considered for one personal contact visit monthly.
  • Personal contact visits only occur on Saturdays.
  • Visits are scheduled by the Programs Department.
  • Inmates will receive notification of the date and time of their visit once approved.
  • It is the inmate's responsibility to notify their visitor of the date and time the visit is scheduled.
  • Personal contact visitors must have a valid and current visitor account with ICSolutions. Failure to have said account, at the time the visit is approved, will result in the visit being cancelled. To register a visitor account, go to ICSoultions.
  • Each inmate may have up to 5 visitors per session. Maximum of 2 adult visitors. Children (anyone under the age of 18) count as visitors.
  • Contact visits are 45 minutes in length.
  • No personal property (purses, bags, car seats, diaper bags, etc.) is allowed into the contact visit room.


Lancaster County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with IC Solutions

  • All visits must be scheduled at least 24 hours in advance.
  • Remote Visits have a fee.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
MONDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
TUESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
WEDNESDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
THURSDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
FRIDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM
SATURDAY 8:30AM - 10:30AM
1:00PM - 4:00PM
8:00PM - 10:00PM

Attorneys may visit anytime with the exception of the lockdown periods which are from 10:40 to 11:50 a.m. and 6:30 to 7:40 p.m. and during meals when there will be no visitation.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Lancaster County Jail?

There are multiple ways to add money to an inmate's account at Lancaster County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Lancaster County

To send commissary money to an inmate in Lancaster County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Nebraska, then select Lancaster County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lancaster County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Lancaster County Jail?

How Do Inmates in Lancaster County Jail Make Phone Calls?

To receive phone calls from inmates in Lancaster County, or to assist them in making phone calls to other people, follow these steps:

  • Lancaster County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lancaster County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lancaster County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lancaster County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Lancaster County Jail, and what can I send them?

Lancaster County Jail Inmate Mail Guidelines

Postcards
The Lancaster County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Lancaster County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & CFN Number
Lancaster County Department of Corrections-Nebraska
PO BOX 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & CFN Number
Lancaster County Jail
3801 West O Street
Lincoln, NE 68528



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Lancaster County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Lancaster County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & CFN Number
Lancaster County Jail
3801 West O Street
Lincoln, NE 68528


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Lancaster County Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Lancaster County Jail Nebraska
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Lancaster County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Lancaster County Jail Nebraska (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Lancaster County Jail, and what can I purchase?

How to Send Money to an Inmate in Lancaster County

To send commissary money to an inmate in Lancaster County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Nebraska, then select Lancaster County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lancaster County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Lancaster County Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Lancaster County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lancaster County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Lancaster County Jail Inmate by Mail and by Email

To mail or email an inmate in Lancaster County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Lancaster County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Lancaster County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Lancaster County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Lancaster County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lancaster County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Inmate Tablets

Do Inmates in the Lancaster County Jail have Access to Tablets or Computers?

Lancaster County Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Lancaster County Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Lancaster County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Lancaster County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Lancaster County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Lancaster County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lancaster County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 402-441-1900 for further assistance.

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Are there photos of the Lancaster County Jail? What does it look like?
Other Jails in Lancaster County

What are the other City and County Jails in Lancaster County?

Lancaster County County Jails
Lancaster County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Lancaster County?

Lancaster Johnson Otoe Cass Saunders Seward Butler Saline Gage
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Search for an Inmate in Lancaster County

This facility, known as "Lancaster County Jail" is also known as Lancaster Co. NEW Correctional Facility, Lancaster County Corrections, Lancaster County Jail, NEW Correctional Facility, Lancaster County Jail, NEW Correctional Facility, Nebraska, Lancaster.