Custer County Jail is a 22-bed facility based in Broken Bow, Custer County, Nebraska. For inmate information, you can call the facility 24/7 at 308-872-6418.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the Nebraska State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Custer County Jail at 308-872-6418 for assistance.
Phone: 308-872-6418
Physical Address:
116 So 11th
Broken Bow, NE 68822
Mailing Address (personal mail):
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Mailing Address (legal mail or subscriptions):
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Other Jails and Prisons
To search for an inmate in the Custer County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 308-872-6418 for the information you are looking for.
Custer County Jail Inmate Search
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Custer County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
The Custer County Jail maintains an average of 22 offenders in custody on any given day. The Custer County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Custer County law enforcement agencies arrest and detain approximately 440 offenders.
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The small 22-bed Custer County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Custer County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 308-872-6418, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Custer County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
After an arrest, the individual is brought to Custer County Jail for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Custer County Jail:
Booking timeframes vary, ranging from one hour to up to 48 hours. For details on an offender’s bail or bond, call Custer County Jail at 308-872-6418.
Once an individual is booked at Custer County Jail in Broken Bow, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 308-872-6418 for the bail amount.
Bail can be paid through various methods.
For more details on the bail process in Custer County, Nebraska, visit the Custer County Jail Bail Page.
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How Do You Visit an Inmate in the Custer County Jail? What is the Schedule?
Custer County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
Call 877-998-5678 if you have any questions.
iphone app
Google Play app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Custer County Jail?
Custer County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.
In order to have a successful video visit, these are the steps to follow:
Call 877-998-5678 if you have any questions.
iphone app
Google Play app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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How Do You Deposit Money for an Inmate in the Custer County Jail?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Custer County Jail?
To receive phone calls from inmates in Custer County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Custer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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How do I Mail an Inmate in the Custer County Jail, and what can I send them?
Postcards
The Custer County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Custer County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Legal Mail
Send all Legal Mail to this Address:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Custer County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Custer County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
For inmates receiving mail in the Custer County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Custer County Jail:
Custer County Jail
116 S 11th
Broken Bow, NE 68822
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Custer County Jail, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Nebraska.
3. Select Custer County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Custer County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Custer County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Custer County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Custer County Jail check out our Commissary Instructions Page for Custer County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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How Can I Communicate with an Inmate in the Custer County Jail using an Online Messaging Service?
Chirping is the product name for inmate texting.
This product allows inmates to send chirps (texts) to friends and family members.
Here's how it works:
Cost of Chirping:
To send a secure email message to an inmate in Custer County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Custer County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Custer County Jail check out our Secure Messaging Guide for Custer County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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Do Inmates in the Custer County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Custer County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 308-872-6418 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Custer County?
This facility, known as "Custer County Jail" is also known as Custer County Jail & Sheriff, Custer County Jail & Sheriff , Custer County Jail & Sheriff , Nebraska, Custer.
