Franklin County Adult Detention Center

To search for an inmate in the Franklin County Adult Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 636-583-2560 for the information you are looking for. 

You can also look up an Franklin County inmate's criminal court case online.

Franklin County Adult Detention Center Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Franklin County Adult Detention Center, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

The Franklin County Adult Detention Center maintains an average of 404 offenders in custody on any given day. The Franklin County Adult Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 8,080 offenders.

How Do You Visit an Inmate in the Franklin County Adult Detention Center? What is the Schedule?

Franklin County Adult Detention Center Inmate on-site Video Visitation

#1 Bruns Lane
Union, MO 63084
636-583-2560

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Franklin County Adult Detention Center, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

Franklin County Adult Detention Center Inmate Remote Video Visitation

#1 Bruns Lane
Union, MO 63084
636-583-2560

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Franklin County Adult Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

The Franklin County Adult Detention Center uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Franklin County Adult Detention Center

Franklin County Adult Detention Center uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Franklin County Adult Detention Center charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Franklin County Adult Detention Center has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Adult Detention Center?

Franklin County Adult Detention Center Inmate on-site Video Visitation

#1 Bruns Lane
Union, MO 63084
636-583-2560

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Franklin County Adult Detention Center, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

Franklin County Adult Detention Center Inmate Remote Video Visitation

#1 Bruns Lane
Union, MO 63084
636-583-2560

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Franklin County Adult Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

How Do You Deposit Money for an Inmate in the Franklin County Adult Detention Center?

There are multiple ways to add money to an inmate's account at Franklin County Adult Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Adult Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Missouri, then select Franklin County Adult Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Franklin County Adult Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Franklin County Adult Detention Center?

How Do Inmates in Franklin County Adult Detention Center Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

How do I Mail an Inmate in the Franklin County Adult Detention Center, and what can I send them?

Franklin County Adult Detention Center Inmate Mail Guidelines

Postcards
The Franklin County Adult Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Franklin County Adult Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Franklin County Adult Detention Facility
Facility ID # 5278
Inmate's Name
Inmate ID# (call 636-583-2560 for this)
PO Box 18247
Greensboro, NC 27419

Legal Mail

Send all Legal Mail to this Address:
Inmate's Name
Inmate ID# (call 636-583-2560 for this)
Franklin County Adult Detention Facility
#1 Bruns Drive
Union, MO 63084

Newspapers
No Newspapers allowed.

Magazines
No Magazines allowed.

Books
No Books allowed.
 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

Can I purchase Commissary Online for an Inmate in the Franklin County Adult Detention Center, and what can I purchase?

These are just some of the items available on the Franklin County Adult Detention Center Commissary

Call 636-583-2560 ext. 1173 if you have any questions.

Items available for purchase through the Commissary include:

• Personal Hygiene Items (soap, shampoo, razor, etc.)
• Stationary Items (stamped post cards, pens, writing paper, stamped envelopes, etc.)
• Socks, briefs, T-shirts, bras, thermal bottoms, and thermal shirts
• Shower sandals, white Velcro shoes
• Certain over the counter (OTC) medications including: Tylenol, Oragel, cough drops, upset stomach relief, denture adhesive, contact solution, etc. OTC medications will be kept for the Inmate on the medical cart once purchased. 
• Various snacks and candy
• Sugar, creamer, and other condiments
   

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Adult Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Missouri, then select Franklin County Adult Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Franklin County Adult Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

How Can I Communicate with an Inmate in the Franklin County Adult Detention Center using an Online Messaging Service?

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services.

The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 
How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

How to Visit or Email an Inmate in Franklin County Missouri or visiting an inmate at the jail

To visit or email an inmate in Franklin County follow these steps:

• In addition to visiting inmates at the jail, Franklin County Adult Detention Center uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Franklin County Adult Detention Center inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Franklin County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Franklin County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Franklin County Adult Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Franklin County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

Do Inmates in the Franklin County Adult Detention Center have Access to Tablets or Computers?

Franklin County Adult Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Video Messages and Video Calls - Send and receive video messages and have video visits and calls with inmate.
• Job Search - Inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources, including GED courses.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days after you pay.

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

Franklin County Adult Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

• Register here. 

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-583-2560 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Franklin County?