Douglas County Jail

Search for an Inmate in Douglas County

Douglas County Jail Information

Located in Ava, Douglas County, Missouri, the Douglas County Jail is a 20-bed facility. You can call them anytime for inmate information at 417-683-1020.

This facility handles offenders arrested for misdemeanors and felonies, who are brought here for booking and processing. Depending on their charges, inmates may remain in custody until they are either bonded out, released on recognizance, or held until their trial is completed.

The inmate search tool can be used to view the jail's roster and find out who is in custody.

Offenders sentenced to less than one year will serve their time at this jail, while those with longer sentences will be transferred to either the Missouri State Prison System or the Federal Bureau of Prisons.

This page provides information on a range of inmate services, including the visitation schedule, inmate account funding, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.

It’s a good idea to keep the inmate’s jail ID or booking number for future communication needs. If it’s not available online, call Douglas County Jail at 417-683-1020 for further assistance.

Phone: 417-683-1020

Physical Address:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608

Mailing Address (personal mail):
Inmate's first and last name
Douglas County Jail
P. O. Box 907
Ava, MO 65608

Other Jails and Prisons

How Do You Find Someone in the Douglas County Jail?

To search for an inmate in the Douglas County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 417-683-1020 for the information you are looking for. 

You can also look up an Douglas County inmate's criminal court case online.

Douglas County Jail Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Douglas County Jail, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

The Douglas County Jail maintains an average of 20 offenders in custody on any given day. The Douglas County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Douglas County law enforcement agencies arrest and detain approximately 400 offenders.

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About the Douglas County Jail

The 20-bed Douglas County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Douglas County as they wait for their trial or as they serve their sentence, usually less than one year. 

It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.

If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 417-683-1020, and an online listing of all the detainees is published for your own investigation.

Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment. 

Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks. 

The Douglas County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills. 

Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided. 

Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit. 

Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program. 

Information for money for an inmate’s commissary can be found on our Inmate Money page

All personal mail is sent to: 

207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608

Staff will open each piece and look for contraband, which is removed before it is given to the inmate.

Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:

207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608

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Recent Bookings & Arrests

How booking works at Douglas County Jail

When someone is arrested, they are taken to Douglas County Jail for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.

It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.

The following steps make up the booking process at Douglas County Jail:

  • Verification of personal details.
  • Taking mugshots for identification purposes.
  • Health assessments and questions about criminal history.
  • Possible DNA collection if required.
  • Search of the individual.
  • Confiscation of personal property.
  • Providing a phone call.

The duration of booking can vary, taking between one and 48 hours. For more information on paying an arrestee’s bond, contact Douglas County Jail at 417-683-1020.

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Directions / Map to the Douglas County Jail
Inmate Bail and Bonding

Paying bail for someone in Douglas County

After being arrested and booked into Douglas County Jail in Ava, the arrestee's situation will proceed in one of three ways:

1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 417-683-1020 for the exact bail amount.

There are multiple ways to pay bail.

  • Cash, credit cards, or money orders are acceptable forms of payment.
  • Licensed bail bond agents in Douglas County can facilitate the process.
  • Collateral in the form of property within the county can be used for bail.

To get more information on the bail process in Douglas County, Missouri, visit the Douglas County Jail Bail FAQ.

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Inmate Visitation

How Do You Visit an Inmate in the Douglas County Jail? What is the Schedule?

Douglas County Jail ON-SITE VISITATION SCHEDULE

207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608
417-683-1020

  • Visits are 30 minutes.
  • You must be on the inmate's visitor list.
  • The actual visitation times may depend on the inmate and their housing location. Call 417-683-1020 and get your inmate's times and make an appointment to visit.
  • Inmates are allowed one visit per week.
  • A maximum of 2 guests are allowed per inmate.
  • Visitors must have a government issued photo ID.
  • Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 417-683-1020 TO CONFIRM VISITATION SCHEDULE!

DAY TIMES
SUNDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
MONDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
TUESDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
WEDNESDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
THURSDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
FRIDAY 9:00AM - 11:00AM
2:00PM - 4:00PM
6:00PM - 8:00PM
SATURDAY 9:00AM - 11:00AM
2:00PM - 4:00PM

Douglas County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.





Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Douglas County Jail?

Douglas County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Douglas County Jail?

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. 

Jail personnel will process the Inmate Account payment.

Douglas County Jail has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.

If you can't get your questions answered online call the Douglas County Jail at 417-683-1020.

Choice 2 - Deposit Inmate Money Online

Douglas County Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Douglas County Jail at 417-683-1020 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Call 417-683-1020 to ask facility personnel who to make the money order out to, and where to send it.

How to Purchase Commissary for an Inmate in Douglas County Jail

To purchase commissary for an inmate in Douglas County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Missouri.
  • Select Douglas County Jail.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Douglas County Jail to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Douglas County Jail?

How Does an Inmate Make Phone Calls in Douglas County Jail?

To receive phone calls from an inmate in Douglas County follow these instructions:

Douglas County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Missouri.
  • Choose Douglas County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Douglas County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Missouri to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Missouri to Missouri) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Douglas County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Douglas County Jail, and what can I send them?

Douglas County Jail Inmate Mail Guidelines

Postcards
The Douglas County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Douglas County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608



Legal Mail

Send all Legal Mail to this Address:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Douglas County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Douglas County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
207 SE 2nd Ave.
P. O. Box 907
Ava, MO 65608

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Douglas County Jail, and what can I purchase?

The Douglas County Jail contracts with Tiger Commissary. 

If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.

Tiger Commissary Frequently Asked Questions.

Tiger Commissary Online Support.

How to Purchase Commissary for an Inmate in Douglas County Jail

To purchase commissary for an inmate in Douglas County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Missouri.
  • Select Douglas County Jail.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Douglas County Jail to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Douglas County Jail using an Online Messaging Service?

Douglas County Jail uses CIDNET for Digital Mail Messaging between inmates and their friends and family.  
Register here.



Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

How to send a text or email to an inmate in Douglas County

To send and receive secure texts or emails from an inmate housed in Douglas County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Missouri, then the Douglas County Jail, then your inmate's name.
  • Once you have completed this, the Douglas County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Douglas County, visit our full page guide

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Inmate Tablets

Do Inmates in the Douglas County Jail have Access to Tablets or Computers?

Douglas County Jail may now offer CIDNET Tablet Rentals to their inmates.

CIDNET is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here
  • Pay for the subscription.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Douglas County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 417-683-1020 for further assistance.

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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Douglas County?

Douglas Taney Christian Webster Wright Ozark Howell Texas
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Search for an Inmate in Douglas County

This facility, known as "Douglas County Jail" is also known as Douglas County Jail , Douglas County Jail , Missouri, Douglas.