Middlesex County House of Correction

To search for an inmate in the Middlesex County House of Correction, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 978-667-1711 for the information you are looking for. You can also look up an inmate's Criminal Court Case information and the Middlesex County Court Docket.

Middlesex County House of Correction Inmate Search

The Middlesex County House of Correction maintains an average of 1200 offenders in custody on any given day. The Middlesex County House of Correction has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Middlesex County law enforcement agencies arrest and detain approximately 24,000 offenders.

The following charts of Middlesex County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Middlesex County Corrections Department, the state of Massachusetts Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Middlesex County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Middlesex County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Middlesex County House of Correction? What is the Schedule?

Middlesex County House of Correction on-site, face-to-face, no-contact Inmate Visitation Schedule

(for Video Visitation with Securus, scroll down to next sections)

269 Treble Cove Road
Billerica, MA 01862
978-667-1711

Visitation Rules & Guidelines

• Every visitor age 18 and older must complete a 'Request to Visit an Inmate Form' and present it before their visit.
• If you are a former inmate or felon, you need to fill out a 'FORMER INMATE/FELONY CONVICTION FORM REQUESTING TO VISIT' form.
• Lawyers and Doctors have to fill out and turn in this form.
• Each visit is 45 minutes.
• Two adults plus children are allowed each visit.
• Each inmate is allowed one visit per visiting period.
• Visitors should expect to be searched.
• If you want to drop money in the inmate's canteen, you can do it prior to the visit.

Middlesex County House of Correction uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Middlesex County House of Correction inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Middlesex County House of Correction Pricing.
Securus Contact Information.
iphone app
Android app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Middlesex County House of Correction?

Middlesex County House of Correction REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.
• 20 minute viits cost $5.95.
• 40 minute visits cost $11.90.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

How Do You Deposit Money for an Inmate in the Middlesex County House of Correction?

There are multiple ways to add money to an inmate's account at Middlesex County House of Correction, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Middlesex County

To send commissary money to an inmate in Middlesex County House of Correction follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Massachusetts, then select Middlesex County House of Correction, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Middlesex County House of Correction.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Middlesex County House of Correction?

How an Inmate Makes a Phone Call to You or Others from Middlesex County House of Correction

To set up a phone account so that your inmate can call you from Middlesex County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Middlesex County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

How do I Mail an Inmate in the Middlesex County House of Correction, and what can I send them?

Postcards
The Middlesex County House of Correction allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Middlesex County House of Correction also allows letters in envelopes to be sent to inmates. You must include a return address in the left top corner of the front of the envelope. Nothing else can be written, drawn or altered on the envelope. The return address must be handwritten. If you use an address label, your letter will be discarded and will not reach the inmate. Letters cannot be altered with stickers, glitter, lipstick, etc. There is no limit to the number of letters you can send per week.

Address all mail as follows:

Inmates Full Name (and ID Number if available)
Middlesex Sheriff ’s Office
269 Treble Cove Road
Billerica, MA 01862

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
You can purchase a magazine subscription for an inmate as long as it is mailed directly from the publisher to the inmate.  Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books

• This jail allows books to be mailed directly from the publisher to the inmate. You may also purchase books from reputable online vendors such as Amazon.com and have books shipped directly to the inmate. You cannot go into a store, buy a book and have it mailed from the store. Inmates are limited to receiving three books per week.
• Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Middlesex County House of Correction standards will be disposed of.
• Hard cover or spiral bound books will not be accepted by the jail due to their potential to be used as a weapon.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

Can I purchase Commissary Online for an Inmate in the Middlesex County House of Correction, and what can I purchase?

Middlesex County House of Correction contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Massachusetts.
3. Select Middlesex County House of Correction.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Middlesex County House of Correction staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Middlesex County House of Correction's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Middlesex County

To send commissary money to an inmate in Middlesex County House of Correction follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Massachusetts, then select Middlesex County House of Correction, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Middlesex County House of Correction.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

How Can I Communicate with an Inmate in the Middlesex County House of Correction using an Online Messaging Service?

Middlesex County House of Correction allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Middlesex County House of Correction.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Middlesex County House of Correction charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How to Send a Secure Email Message to an Inmate in Middlesex County

To send a secure email message to an inmate in Middlesex County House of Correction follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Massachusetts, then select Middlesex County House of Correction, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Middlesex County House of Correction check out our Secure Messaging Guide for Middlesex County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

Do Inmates in the Middlesex County House of Correction have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Middlesex County House of Correction’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 978-667-1711 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Middlesex County?