Montgomery County Pre-Release and Reentry Services Remote Inmate Video Visits

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Montgomery County Pre-Release and Reentry Services

Address:
11651 Nebel Street
Rockville, MD 20852

Phone:

240-773-4200

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Montgomery County Pre-Release and Reentry Services

Montgomery County Pre-Release and Reentry Services supports maintaining strong ties between inmates and their families. The positive connection to loved ones helps reduce the risk of reoffending once an inmate is released back into the community.

To achieve this, Montgomery County Pre-Release and Reentry Services provides (or plans to provide) remote video visitation. Loved ones can use their phones or computers to connect with their inmate through video kiosks or tablets provided by a third-party service.

Benefits of video visits include:

  • Boosts inmate happiness and well-being.
  • Keeps inmates in contact with family and friends, including their children.
  • Saves time and costs for staff.
  • Generates revenue for the facility.
  • Helps stop the spread of viruses.
  • Prevents contraband from entering the jail through in-person visits.

For additional information about video visits, contact the facility at 240-773-4200, or scroll down for more FAQs and Answers.

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Montgomery County Pre-Release and Reentry Services money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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