Maryland Reception, Diagnostic and Classification Center, MD Video Visitation

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Maryland Reception, Diagnostic and Classification Center

Address:
550 East Madison Street
Baltimore, MD 21202
Phone:
410-878-3500

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Maryland Reception, Diagnostic and Classification Center

The Maryland Reception, Diagnostic and Classification Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Maryland Reception, Diagnostic and Classification Center is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on video visits, call the facility at 410-878-3500 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Video Visitation for Inmates at Maryland Reception, Diagnostic and Classification Center using Microsoft Teams

Maryland Reception, Diagnostic and Classification Center Remote (from your home) Video Inmate Visits

Inmates and their friends and family members can communicate by video remotely by using a service called Microsoft Teams. Maryland Corrections has a full page describing how it works.
Download the app for iphones. Follow the instructions.
Download the app for Android. Follow the instructions.
After registering, invitations and a link for your Virtual Visit will be sent to the email address on file.
- Open the email invitation;
- You can join the virtual visitation by:
- Click the link that states "Click here to join the meeting" from your email at the time of your meeting; or download the attached .ics file. This will place the meeting information into your calendar application. When it is time for the virtual visitation, you can access the meeting link via Event Details in your calendar application;
To Access Microsoft Teams from your computer:
- No application download is required.
- Open the invitation email as you would normally open any other email from your computer's browser.
- Click the link that states "Click here to join the meeting" from your email at the time of your meeting.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Maryland Reception, Diagnostic and Classification Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.