Caddo Parish Correctional Center Remote Inmate Video Visits

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Caddo Parish Correctional Center

Address:
1101 Forum Drive
Shreveport, LA 71107

Phone:

318-677-5254

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Caddo Parish Correctional Center - Remotely or at the Jail

The Caddo Parish Correctional Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Caddo Parish Correctional Center is able to accomplish this is with City Telecoin remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and City Telecoin.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on City Telecoin video visits and video messages, call the facility at 318-677-5254 or scroll down for a complete section of Frequently Asked Questions and Answers.

Caddo Parish Correctional Center Remote Video Visitation

Caddo Parish Correctional Center Inmate Visitation

IMPORTANT - All remote visitation at the Caddo Parish Correctional Center is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Caddo Parish Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Caddo Parish Jail to set up a remote account for the inmate.

Caddo Parish Correctional Center Remote Inmate Video Visitation Schedule

318-677-5254

  • First, you must register with City Tele Coin Visitation, either online or by calling 318-746-1114.
  • Once you have established an account, you will then appear as a contact for each inmate that you create an account for.
  • You will not be able to use the remote video visitation until you establish an account with City Tel Coin.

REMOTE VIDEO VISITATION SCHEDULE - All Inmates

DAY TIMES
SUNDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
MONDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
TUESDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
WEDNESDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
THURSDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
FRIDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
SATURDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM

 

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Caddo Parish Correctional Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Photos of this facility
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