Madison County Detention Center

Search for an Inmate in Madison County

Madison County Detention Center Information

The Madison County Detention Center is a 184-bed jail located in Richmond, Madison County, Kentucky. For inmate information, you can call them 24/7 at 859-624-4710.

This facility processes offenders arrested for misdemeanors and felonies within the county. They are brought here for booking and processing. Depending on their charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or ordered to stay in custody until their trial is resolved.

You can use the inmate search tool to view the jail's roster and see who is currently in custody.

Inmates sentenced to less than one year will serve their time in this facility. Those with sentences longer than one year will be transferred to either the Kentucky State Prison System or the Federal Bureau of Prisons.

On this page, you'll find information on inmate services, including the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's useful to note and save the inmate's jail ID or booking number, which is often needed for sending mail or other communications. If you can't find it online, you can call Madison County Detention Center at 859-624-4710 for assistance.

Phone: 859-624-4710

Physical Address:
107 West Irvine Street
Richmond, KY 40475

Mailing Address (personal mail):
Inmate's Full Name & Inmate Jacket #
Madison County Detention Center
P.O. Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate Jacket #
Madison County Detention Center
107 W Irvine Street
Richmond, KY 40475

Other Jails and Prisons

How Do You Find Someone in the Madison County Detention Center?

To search for an inmate in the Madison County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 859-624-4710 for the information you are looking for. You can also look up an Offender's Criminal Court Case in either the District Court or the Circuit Court,

Madison County Detention Center Inmate Search

The Madison County Detention Center maintains an average of 184 offenders in custody on any given day. The Madison County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 7,360 offenders.

The following charts of Madison County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Madison County Corrections Department, the state of Kentucky Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Madison County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Madison County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Madison County Detention Center

The Madison County Detention Center in Kentucky has a capacity of 185 inmates, but routinely has as many as 400 inmates, even as many as 450 inmates at any one time. It is by far the most over crowded jail in the entire state. On top of that the county does not have any money to expand the jail or build a new one.

The inmates are all either pre-trial or misdemeanor convicted offenders doing their time.

The Madison County Detention Center in Kentucky can be contacted at 859-624-4710. The facility is located at 107 W. Irvine Street, Richmond, KY 40475.

Visiting hours are 24 hours a day if done by video. Inmates at the Madison County Detention Center have access to a variety of services, including commissary, phone calls, video visitation, and religious services.

Mail can be received every day and is processed and passed to the inmates quickly, however the jail uses a digital service to avoid contraband entering the facility. Friends and family of inmates in the Madison County Detention Center can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.

All the information on these inmate services can be found in the sections below.  If you still have questions, you can phone the jail 24 hours a day by calling 859-624-4710.

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Recent Bookings & Arrests

How does the booking process work at Madison County Detention Center?

Once someone is arrested, they are taken to Madison County Detention Center for booking. This process involves identifying the individual, determining charges, and deciding if they will be released on their own recognizance, released on bail, or held in custody until their court date.

It’s important for the arrestee to stay silent, as anything they say can be used against them. The best advice is to avoid answering any questions about the arrest until legal counsel is present.

The booking process at Madison County Detention Center typically includes the following steps:

  • Verifying identity.
  • Taking a mugshot.
  • Answering questions regarding medical, mental health, and substance use history.
  • DNA collection, if required.
  • Conducting a thorough search.
  • Confiscating personal belongings.
  • Providing a free phone call.

Depending on circumstances, booking can take anywhere from one hour to up to 48 hours, especially during busy periods or if the individual is uncooperative. For questions about paying an arrestee’s bond or bail amount, contact the facility at 859-624-4710.

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Directions / Map to the Madison County Detention Center
Inmate Bail and Bonding

What is the process to pay bail for someone detained in Madison County?

After an individual is apprehended and taken to Madison County Detention Center in Richmond for booking, their release options vary based on the situation:

1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond.  Call 859-624-4710 for the exact bail amount.

There are different ways to settle an individual's bail or bond.

  • Bail can be paid using cash, a money order, or a credit card.
  • A licensed bail bondsman in Madison County can assist with payment.
  • Real estate located in the county can be used as bail collateral. 

For more information on the bail process in Madison County, Kentucky, visit the Madison County Detention Center Bail Information Page.

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Inmate Visitation

How Do You Visit an Inmate in the Madison County Detention Center? What is the Schedule?

Madison County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

107 West Irvine Street
Richmond, KY 40475
859-624-4710

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session.
DAY TIME
SUNDAY 24 hours a day
MONDAY 24 hours a day
TUESDAY 24 hours a day
WEDNESDAY 24 hours a day
THURSDAY 24 hours a day
FRIDAY 24 hours a day
SATURDAY 24 hours a day

Madison County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 24 hours a day
MONDAY 24 hours a day
TUESDAY 24 hours a day
WEDNESDAY 24 hours a day
THURSDAY 24 hours a day
FRIDAY 24 hours a day
SATURDAY 24 hours a day

Madison County Detention Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Madison County Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Madison County Detention Center.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Madison County Detention Center?

To visit an inmate in Madison County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Madison County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Madison County Detention Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Madison County follow these steps:
1.  Start by confirming that Madison County Detention Center's Video Visitation is working correctly by looking up Madison County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Madison County Detention Center, and then the inmate you wish to communicate with.

Other Madison County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Madison County Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Madison County, can be found on our Visit Inmate Page.

Madison County Detention Center Phone: 859-624-4710

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Detention Center?

Madison County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

107 West Irvine Street
Richmond, KY 40475
859-624-4710

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session.
DAY TIME
SUNDAY 24 hours a day
MONDAY 24 hours a day
TUESDAY 24 hours a day
WEDNESDAY 24 hours a day
THURSDAY 24 hours a day
FRIDAY 24 hours a day
SATURDAY 24 hours a day

Madison County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 24 hours a day
MONDAY 24 hours a day
TUESDAY 24 hours a day
WEDNESDAY 24 hours a day
THURSDAY 24 hours a day
FRIDAY 24 hours a day
SATURDAY 24 hours a day

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Madison County Detention Center?

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. 

Jail personnel will process the Inmate Account payment.

Madison County Detention Center has a Tiger Kiosk in the Lobby that accepts cash, debit or credit cards.

If you can't get your questions answered online call the Madison County Detention Center at 859-624-4710.

Choice 2 - Deposit Inmate Money Online

Madison County Detention Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Go to the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Madison County Detention Center at 859-624-4710 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Call 859-624-4710 to ask facility personnel who to make the money order out to, and where to send it.

How to Purchase Commissary for an Inmate in Madison County Detention Center

To purchase commissary for an inmate in Madison County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Kentucky.
  • Select Madison County Detention Center.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Madison County Detention Center to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Madison County Detention Center?

How Do Inmates in Madison County Detention Center Make or Receive Phone Calls?

To receive phone calls from inmates in Madison County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Madison County Detention Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Madison County Detention Center, and then the inmate you wish to communicate with.

Madison County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Kentucky.
2. Prepaid calls between Kentucky and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Madison County Detention Center approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Madison County Detention Center GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Madison County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Madison County Detention Center, and what can I send them?

Madison County Detention Center Inmate Mail Guidelines

Postcards
The Madison County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Madison County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate Jacket #
Madison County Detention Center
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate Jacket #
Madison County Detention Center
107 W Irvine Street
Richmond, KY 40475



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Madison County Detention Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Madison County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate Jacket #
Madison County Detention Center
107 W Irvine Street
Richmond, KY 40475


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Madison County Detention Center:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Madison County Detention Center Kentucky
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Madison County Detention Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Madison County Detention Center Kentucky (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Madison County Detention Center, and what can I purchase?

The Madison County Detention Center contracts with Tiger Commissary. 

If you want to purchase Commissary for your inmate online click on the image below and follow the instructions.

Tiger Commissary Frequently Asked Questions.

Tiger Commissary Online Support.

How to Purchase Commissary for an Inmate in Madison County Detention Center

To purchase commissary for an inmate in Madison County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Kentucky.
  • Select Madison County Detention Center.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Madison County Detention Center to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Madison County Detention Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Madison County Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Madison County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Madison County Detention Center:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Madison County Detention Center Kentucky
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Madison County Detention Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Madison County Detention Center Kentucky (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Tablets

Do Inmates in the Madison County Detention Center have Access to Tablets or Computers?

Madison County Detention Center allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Madison County Detention Center, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Madison County Detention Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Madison County Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Madison County Detention Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Madison County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 859-624-4710 for further assistance.

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This facility, known as "Madison County Detention Center" is also known as Madison County Sheriff, Madison County Jail & Detention Center, Madison County Jail & Detention Center, Kentucky, Madison.